Job Description

Title: Executive Counselor

Company Name: MTL Mutual Travels Ltd

Vacancy: 10

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Any background but must have experience in Visa Counseling

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Giving accurate feedback of queries over phone or social media' s
∎ Answer questions about products or the company
∎ Ask questions to understand clients requirements
∎ Enter and update client information in the database
∎ Handle grievances to preserve the company's reputation
∎ Keep records of calls and sales and note useful information
∎ Contact potential or existing customers to inform them about a product or service using scripts facilitate future sales

Additional Requirements:
∎ Age at least 30 years
∎ Minimum 1 year preferable.
∎ The applicants should have experience in the following area(s):
∎ Counseling for student visa, visit visa and other types of visas.
∎ The applicants should have experience in the following business area(s):
∎ Immigration, Student counseling.
∎ Proven experience as sales /foreign education counseling.
∎ Good knowledge of relevant computer programs and telephone systems
∎ Ability to learn about products and services and describe/explain them to prospects
∎ Excellent knowledge of English
∎ Excellent communication and interpersonal skills
∎ Cool-tempered and able to handle rejection
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints
∎ MBA Graduate from any reputed university.
∎ Candidate must have solid understanding of technology/digital products
∎ Candidate must be handy in terms of using computer
∎ We prefer candidates who are willing to hustle to serve clients and get problems sorted out managing multiple issues at a time.
∎

Salary: Tk. 25000 - 35000 (Monthly)

Compensation & Other Benefits:
∎ As per office policy
∎ Walk in interview

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Apr 2023

Company Information:
∎ 16 Mar 2023
∎ MTL Mutual Travels Ltd

Category: Hospitality/ Travel/ Tourism

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