Executive-CRM
Job Description
Title: Executive-CRM
Company Name: DEKKO Legacy Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in MIS/Marketing/Business Studies or a related field preferred
∎ Skills Required: Data Analysis skills, Excellent communication skill, MS OFFCIE
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Campaign Management, Customer Relationship Management (CRM), Market analysis
Job Responsibilities:
∎ Database Management: Maintain and update a comprehensive customer database, ensuring the accuracy and completeness of customer profiles.
∎ Customer Segmentation: Segmentation of the customer to create targeted marketing strategies.
∎ Competitors Analysis: Analysis of Market Competitions through field/outlet visit.
∎ Customer Engagement: Engage customers through various channels, such as email marketing, social media and direct email.
∎ Personalization: Connect customer data to create personalized experiences, recommendations, and offers, enhancing the connection with the brand.
∎ Feedback Collection: Collect customer feedback through surveys, reviews, and other methods.
∎ Campaign Management: Assist to execute marketing campaigns, including product launches, sales events, and product promotions.
∎ Analytics and Reporting: Analyze CRM data to track KPIs related to customer retention, acquisition, and lifetime value. Provide insights and share solution based on data analysis.
∎ Collaboration: Work closely with cross-functional teams, including marketing, sales, product development, and customer support.
∎ CRM Software Management: Oversee and configure CRM software tools and systems.
Additional Requirements:
∎ Age 25 to 28 years
∎ Experience at Lifestyle brand is preferred.
Salary: Tk. 20000 - 25000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Nov 2023
Company Information:
∎ 9 Nov 2023
∎ DEKKO Legacy Group
∎ Address : Shimanto Shambhar, 8th Floor. Road no # 2, Dhanmondi. Dhaka - 1209
Category: Marketing/Sales
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