Executive- Customer Service
Job Description
Title: Executive- Customer Service
Company Name: A Renowned Group of Companies
Vacancy: 03
Age: at least 25 years
Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Group of Companies, Garments Accessories
Published: 3 Dec 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Strong verbal communication skill
∎ Should be smart, self-motivated & Result oriented
∎ Good command in MS Excel
∎ Strong verbal communication skill
∎ Should be smart, self-motivated & Result oriented
∎ Good command in MS Excel
Responsibilities & Context:
∎ Verbally communicate with the customers
∎ Communicate with the customers through email effectively
∎ Receive order from Marketing personnel
∎ Maintain accurate records of customer reports and transactions
∎ Follow up on customer reports to ensure issues are resolved satisfactorily
∎ Provide feedback on the efficiency of the customer service process
∎ Continuously update information on company products and services to provide accurate information to customers.
∎ A renowned Group of Company is looking for potential candidates as Executive- Customer Service for its Accessories Company to perform Customer Service related job activities at Head office, Gulshan-1, Dhaka.
∎ Verbally communicate with the customers
∎ Communicate with the customers through email effectively
∎ Receive order from Marketing personnel
∎ Maintain accurate records of customer reports and transactions
∎ Follow up on customer reports to ensure issues are resolved satisfactorily
∎ Provide feedback on the efficiency of the customer service process
∎ Continuously update information on company products and services to provide accurate information to customers.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (GULSHAN 1)
Company Information:
∎ A Renowned Group of Companies
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 13 Dec 2024
Category: Customer Support/Call Centre
