Executive Housekeeper

Job Description

Title: Executive Housekeeper

Company Name: Radisson Blu Dhaka Water Garden

Vacancy: 01

Age: 35 to 45 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 8 to 12 years
∎ The applicants should have experience in the following business area(s):Hospital, Hotel, Resort

Published: 4 May 2025

Education:
∎ HSC, Bachelor of Arts (BA)
∎ Diploma/ National Certificate Course in Housekeeping will be an added advantage.

Requirements:

Additional Requirements:
∎ Age 35 to 45 years
∎ Minimum 3-5 years in a management of housekeeping/similar position
∎ High school diploma required, bachelor degree is preferred with minimum CGPA-2.5
∎ Age and qualification may be flexible for highly deserving candidates with overseas experience in five star rated hotels
∎ Able to collaborate effectively with other hotel employees and managers to ensure teamwork
∎ Proficient in English communication
∎ Strong analytical skills
∎ Strong organizational skills
∎ Skills on budgeting and costing of Housekeeping Dept.
∎ Sound knowledge on different linen quality and chemicals
∎ Ability to train and coach employees as per Brand Standard requirements

Responsibilities & Context:
∎ Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Hotel Group’s overall mission, vision, beliefs and strategies
∎ Develops and implements strategies for housekeeping
∎ Monitors status regularly and adjusts strategies as appropriate Manages the operation of the housekeeping, public space and laundry areas
∎ Ensures that the rooms and public space areas are spotless and continually restocked and straightened
∎ Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals
∎ Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate
∎ Inspects rooms, public space and back-of-the house areas continually
∎ Determines appropriate staffing levels for forecasted business and schedules employees accordingly
∎ Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis
∎ Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly
∎ Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.
∎ Manages operation of (and/or outsourced relationship with) laundry
∎ Monitors assigned departments with compliance to safety standards
∎ Coordinates room availability with the Front Office Manager
∎ Coordinates room maintenance with Chief Engineer
∎ Develops and implements strategies and practices which support employee engagement
∎ Recruits and selects qualified candidates
∎ Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
∎ Communicates performance expectations and provides employees with on-going feedback
∎ Provides employees with coaching and counseling as needed to achieve performance objectives and their fullest potential
∎ Train, supervise, follows up and evaluates fellow associates’ performances
∎ Creates 100% guest satisfaction by providing the Yes I Can! Experience
∎ Gives personal attention, takes personal responsibility and uses teamwork when providing guest service§
∎ Effectively resolves the guest complaints by using the steps of “own it, solve it” process.
∎ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
∎ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
∎ Performs other duties required to provide the service brand behavior and genuine hospitality
∎ Adheres to hotel policies and procedures
∎ Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
∎ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
∎ Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
∎ At all times projects a favorable image of the Hotel to the public
∎ Context: To manage the Housekeeping and Laundry departments by developing and implementing strategies and services which meet the needs of the owners, employees and guests.
∎ Job Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 3
∎ Annual Incentive Bonus based business performance and owner's discretion
∎ Learning and growth opportunities
∎ Uniforms and laundry facilities
∎ Annual Incentive Bonus based business performance and owner's discretion
∎ Learning and growth opportunities
∎ Uniforms and laundry facilities

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

If you are the right person with Yes I Can! attitude and ready to create memorable moments, you should send your updated CV to the Director of Human Resources & Training at m.alam@radisson.com by May 14, 2025. Only short listed candidates will be contacted for interview.

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