Executive Housekeeping

Job Description

Title: Executive Housekeeping

Company Name: Renaissance Dhaka Gulshan Hotel RDGH

Vacancy: 1

Location: Dhaka

Salary: Negotiable

Experience:
∎ 10 to 15 years
∎ The applicants should have experience in the following business area(s):Hotel

Published: 14 May 2025

Education:
∎ Diploma in Hotel Management

Requirements:

Responsibilities & Context:
∎ Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
∎ Works effectively with the Engineering department on guestroom maintenance needs.
∎ Supervises the property general cleaning schedule.
∎ Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
∎ Inventories stock to ensure adequate supplies.
∎ Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
∎ Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
∎ Supports and supervises an effective inspection program for all guestrooms and public space.
∎ Communicates areas that need attention to staff and follows up to ensure understanding.
∎ Ensures all employees have proper supplies, equipment and uniforms.
∎ Managing Departmental Costs.
∎ Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
∎ Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
∎ Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
∎ Ensuring Exceptional Customer Service.
∎ Responds to and handles guest problems and complaints.
∎ Strives to improve service performance.
∎ Empowers employees to provide excellent customer service.
∎ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
∎ Conducting Human Resources Activities.
∎ Participates as needed in the investigation of employee accidents.
∎ Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
∎ Ensures employees understand expectations and parameters.
∎ Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
∎ Observes service behaviors of employees and provides feedback to individuals.
∎ Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
∎ Participates in the employee performance appraisal process, providing feedback as needed.
∎ Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
∎ Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
∎ Participates in employee progressive discipline procedures.

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Service Charge benefit
∎ Compensatory Duty Meal
∎ Bereavement Leave & Others as per Law
∎ Group Insurance Coverage
∎ Uniform & Complimentary Laundry Facility
∎ Extensive Take Care Activities
∎ Engaging Work Environment
∎ In-house Doctor Support
∎ Comprehensive Learning & Development Program
∎ Career Advancement

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Renaissance Dhaka Gulshan Hotel RDGH
∎ 78 Gulshan Avenue, Gulshan-1, Dhaka -1212

Address::
∎ 78 Gulshan Avenue, Gulshan-1, Dhaka -1212

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 13 Jun 2025

Category: Hospitality/ Travel/ Tourism