Executive/ Senior Executive- Customer Care
Job Description
Title: Executive/ Senior Executive- Customer Care
Company Name: DOM-INNO Developments Ltd.
Vacancy: --
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Real Estate, Group of Companies
Published: 18 Feb 2025
Requirements:
Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Helping to resolve customer service problems.
∎ Provide general information.
∎ Offer in depth product information to the clients.
∎ Understand customer requirements and suggest as per requirements.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Helping to resolve customer service problems.
∎ Provide general information.
∎ Offer in depth product information to the clients.
∎ Understand customer requirements and suggest as per requirements.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
Compensation & Other Benefits:
∎ Attractive salary
∎ T/A
∎ Mobile bill
∎ Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Quickly career growth opportunity
∎ Excellent & friendly work environment
∎ Other benefits & facilities will be provided as per existing company policy.
∎ Attractive salary
∎ T/A
∎ Mobile bill
∎ Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Quickly career growth opportunity
∎ Excellent & friendly work environment
∎ Other benefits & facilities will be provided as per existing company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
∎ Collaboration and Inclusivity
∎ Employee Well-being
∎ Competitive Compensation
∎ Modern Work Environment
∎ Employee Recognition Program
∎ Attractive Incentive package
∎ Collaboration and Inclusivity
∎ Employee Well-being
∎ Competitive Compensation
∎ Modern Work Environment
∎ Employee Recognition Program
∎ Attractive Incentive package
Company Information:
∎ DOM-INNO Developments Ltd.
∎ DOM-INNO House, House-13, Road-07, Block-F, Banani, Dhaka-1213
∎ DOM-INNO is one of the leading, ISO 9001:2008 Certified real-estate conglomerates serving the Nation for more than one decade. It specializes in developing exclusive apartment complexes in prime locations of the Dhaka city. DOM-INNO is also an active member of Real Estate & Housing Association of Bangladesh (REHAB) since the year 2002.
DOM-INNO also associates new Business Enterprises, which has truly strengthened its core service with the best supportive & smooth operation. Following are the snapshot of those Enterprises:
1. Profile Architects & Engineers Ltd.
2. DOM-INNO Concrete Ltd.
3. LEON Pharmaceuticals Ltd.
4. AFFIX Consumer Products Ltd.
5. DOM-INNO Trading Limited.
6. Thema Fila Limited.
7. The Flamenco (Convention Center).
Our overall operation stands on a common Motto, which are –INTEGRITY, TRANSPARENCY & HEALTHY BUSINESS ETHICS & we are strongly believe that these are the key factors of our SUCCESSION.
Address::
∎ DOM-INNO House, House-13, Road-07, Block-F, Banani, Dhaka-1213
∎ DOM-INNO is one of the leading, ISO 9001:2008 Certified real-estate conglomerates serving the Nation for more than one decade. It specializes in developing exclusive apartment complexes in prime locations of the Dhaka city. DOM-INNO is also an active member of Real Estate & Housing Association of Bangladesh (REHAB) since the year 2002.DOM-INNO also associates new Business Enterprises, which has truly strengthened its core service with the best supportive & smooth operation. Following are the snapshot of those Enterprises:1. Profile Architects & Engineers Ltd.2. DOM-INNO Concrete Ltd.3. LEON Pharmaceuticals Ltd.4. AFFIX Consumer Products Ltd.5. DOM-INNO Trading Limited.6. Thema Fila Limited.7. The Flamenco (Convention Center). Our overall operation stands on a common Motto, which are –INTEGRITY, TRANSPARENCY & HEALTHY BUSINESS ETHICS & we are strongly believe that these are the key factors of our SUCCESSION.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 Mar 2025
Category: Customer Support/Call Centre
