Executive/ Senior Executive, IT Support Engineer
Job Description
Title: Executive/ Senior Executive, IT Support Engineer
Company Name: Impel Service & Solutions Limited
Vacancy: 5
Age: at most 30 years
Location: Dhaka (Uttara)
Maximum Salary: Negotiable
Published: 19 Feb 2025
Education:
∎ Diploma in Computer, Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
Additional Requirements:
∎ Age at most 30 years
∎ Must have knowledge on call center software like vicidial.
∎ Should have knowledge on IP PBX software like Issabel, Grandstream, Yeastar etc.
∎ Should have knowledge on Asterisk.
∎ Must have knowledge on IP Phone set configuration.
Responsibilities & Context:
∎ To prepare, install, maintenance, troubleshooting hardware, configure & setup and also provide extensive support to PC, Laptop, UPS, printer and related hardware, software and networking issues.
∎ Troubleshoot and solve problems for Hardware Desktop, Laptop, notebooks, printer with PC Assembling
∎ Set-up and maintenance of IP, LAN and wireless router, and Online Printer, and Microsoft outlook, MS Office, Antivirus and other essential software.
∎ Data servers maintain, and Database backup, restore, Test and perform bug fixes
∎ Assist in planning and implementing the data integration and data migration activities.
∎ Maintenance of it inventory with proper documentation
∎ Work closely with the other teams with a positive teammates attitude
∎ Must have knowledge on call center software like vicidial.
∎ Should have knowledge on IP PBX software like Issabel, Grandstream, Yeastar etc.
∎ Should have knowledge on Asterisk.
∎ Must have knowledge on IP Phone set configuration.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Uttara)
Company Information:
∎ Impel Service & Solutions Limited
∎ House # 71 Road # 7 Sector 4 Uttara
∎ Impel Service & Solutions Limited (ISSL) is serving for last 13 years as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of services and solutions for domestic & international markets with superior quality considerations. The key proposition of our process are quality centric structures maintaining high information security for our clients, state-of-the-art infrastructure and reporting process and high-end resource development strategy. We believe in building steady and long-term relationships as a service partner through providing all-in-one BPO support and solutions.
ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.
Our core expertise lies in Call Center Service & Solutions, Back Office Service, Digital Content Management, Training and HR Sourcing, Software & Apps. Development.
Address::
∎ House # 71 Road # 7 Sector 4 Uttara
∎ Impel Service & Solutions Limited (ISSL) is serving for last 13 years as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of services and solutions for domestic & international markets with superior quality considerations. The key proposition of our process are quality centric structures maintaining high information security for our clients, state-of-the-art infrastructure and reporting process and high-end resource development strategy. We believe in building steady and long-term relationships as a service partner through providing all-in-one BPO support and solutions.ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.Our core expertise lies in Call Center Service & Solutions, Back Office Service, Digital Content Management, Training and HR Sourcing, Software & Apps. Development.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Mar 2025
Category: IT/Telecommunication
