Executive/ Sr. Executive, Customer Order Management (COM)
Job Description
Title: Executive/ Sr. Executive, Customer Order Management (COM)
Company Name: Akhtar Group
Vacancy: 03
Age: at least 22 years
Location: Manikganj
Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Group of Companies, Furniture Manufacturer, Animal/Plant Breeding
Published: 19 May 2025
Education:
∎ Bachelor/Honors, Masters
Requirements:
Additional Requirements:
∎ Age at least 22 years
∎ Excellent communication, coordination, and interpersonal skills
∎ Strong analytical mindset with attention to detail
∎ Ability to multitask and manage workload under pressure
∎ Proficiency in MS Excel is a must; knowledge of ERP systems is a plus
Responsibilities & Context:
∎ Manage Customer Order Support activities, ensuring timely and error-free processing of orders.
∎ Perform Category Management functions including coordination with relevant teams for stock, orders, and forecasts.
∎ Prepare product delivery schedules based on order priority and deadlines in consultation with Sales and Production departments.
∎ Maintain strong understanding of product details, raw materials, production processes, lead times, and production capacity.
∎ Provide tentative delivery timelines for upcoming orders based on product availability, production pipeline, and stock status.
∎ Generate and analyze reports to support planning and operations.
∎ Use advanced Excel skills (e.g., VLOOKUP, INDEX-MATCH, Pivot Table, IF/IFS, conditional formatting) to prepare and automate regular reports.
∎ Build and maintain effective coordination with Sales, Production, Distribution, and related departments.
∎ Manage a high volume of phone communication with clarity, professionalism, and patience.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ As per comapny policy
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Manikganj
Company Information:
∎ Akhtar Group
∎ 66 Progoti Sharani, Baridhara, Dhaka-1212
∎ It all started in 1976, when the Chairman and Founder of Akhtar Group, K. M. Akhtaruzzaman started his business with Akhtar Furnishers showroom. Innovative designs and high quality products won the heart of the customers very easily. Since then, Akhtar Furnishers is socially recognized as the most prestigious furniture brand in the country. With the passage of time, the company grew bigger and initiated several units including construction, foam, mattress, board, doors, adhesive, polymer, fashion house, magazine, dairy firm and TV channel. At present, the group is considered as one of the largest conglomerates in Bangladesh.
Address::
∎ 66 Progoti Sharani, Baridhara, Dhaka-1212
∎ It all started in 1976, when the Chairman and Founder of Akhtar Group, K. M. Akhtaruzzaman started his business with Akhtar Furnishers showroom. Innovative designs and high quality products won the heart of the customers very easily. Since then, Akhtar Furnishers is socially recognized as the most prestigious furniture brand in the country. With the passage of time, the company grew bigger and initiated several units including construction, foam, mattress, board, doors, adhesive, polymer, fashion house, magazine, dairy firm and TV channel. At present, the group is considered as one of the largest conglomerates in Bangladesh.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 Jun 2025
Category: Production/Operation
