Title: Executive/ Sr. Executive (Planning)
Company Name: Bondstein Technologies Ltd.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor in Engineering (BEngg)
∎ Bachelor Degree in any discipline from any reputed university, Engineering background will be preferred.
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Coming up with plans on how to improve user panel, app (thinking from a client's perspective)
∎ Coming up with plans on how to improve our internal admin panel
∎ Coming up with ideas on how to improve our internal culture so that we can ensure better service to the customer.
∎ Pursuing new and exciting IOT related ideas for which the company always encouraging.
∎ Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
∎ Recommend potential products or services to management by collecting customer information and analyzing customer needs.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Manage medium amounts of incoming calls (Corporate Clients).
∎ Identify and assess customers' needs to achieve satisfaction.
∎ Build sustainable relationships of trust through open and interactive communication.
∎ Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
∎ Go the extra mile to engage customers.
∎ Resolve customer complaints via phone, email, mail or social media.
Additional Requirements:
∎ Age at least 23 years
∎ Both males and females are allowed to apply
∎ Proficient communication skills both in English and Bangla.
∎ Sound knowledge of supply chain
∎ Minimum 1-year experience required but fresh graduates are also encouraged to apply with proper credentials.
Salary: Tk. 20000 - 30000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Half Subsidized Lunch Facilities
∎ Travel Allowance
∎ Mobile and Internet Allowance
∎ 1 And A Half Days Weekly Holidays
Application Deadline: July 15, 2019
Company Information:
∎ Bondstein Technologies Ltd.
∎ Address : House # 147, Road # 1, Baridhara DOHS, Dhaka -1206 Bangladesh
∎ Web : www.bondstein.com
∎ Business : Our meticulous attention to detail makes for better results. We simply want to make sure your brand is getting the nourishment it needs and that our product or service is providing the best bang for against your every buck.
From Hardware development to website design, from e-commerce site design to data mining strategy, from New ERP development to Mobile App creation ? it all counts within our service. If we think the project is good enough to challenge us ? we make sure, we get it done ? the simplest way.
To know what we have already done, get through our portfolio.
Category: Engineer/Architect
Read Before Apply: If you feel you're the RIGHT FIT, please mail us your resume at [email protected] mentioning the position in the subject line. We appreciate early applicants.
Source: bdjobs.com