Executive, Telesales Marketing

Job Description

Title: Executive, Telesales Marketing

Company Name: Masterkey Technology Ltd.

Vacancy: 03

Location: Dhaka (Gulshan)

Minimum Salary: Negotiable

Published: 4 Jul 2024

Education:
∎ Bachelor/Honors

Requirements:

Responsibilities & Context:
∎ Maintaining contact with customers regularly through call,email,sms.
∎ Handle customer inquiries and provide appropriate solutions or alternatives within a timely manner.
∎ Maintain a high level of professionalism and empathy when interacting with customers.
∎ Utilize to accurately document interactions and follow-up on unresolved issues.
∎ Collaborate with other departments to address customer needs and provide comprehensive solutions.
∎ Identify and escalate priority issues to the appropriate channels.
∎ Assist in maintaining accurate records and documentation of customer interactions.
∎ Contribute to the improvement of customer service processes by providing feedback and suggestions.
∎ 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞: https://forms.gle/o5LCU4RCkVmtpdnUA
∎ Maintaining contact with customers regularly through call,email,sms.
∎ Handle customer inquiries and provide appropriate solutions or alternatives within a timely manner.
∎ Maintain a high level of professionalism and empathy when interacting with customers.
∎ Utilize to accurately document interactions and follow-up on unresolved issues.
∎ Collaborate with other departments to address customer needs and provide comprehensive solutions.
∎ Identify and escalate priority issues to the appropriate channels.
∎ Assist in maintaining accurate records and documentation of customer interactions.
∎ Contribute to the improvement of customer service processes by providing feedback and suggestions.

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka (Gulshan)

Company Information:
∎ Masterkey Technology Ltd.
∎ Ta-39/1, Badda Link Road, Dhaka-1212
www.masterkey.technology

Address::
∎ Ta-39/1, Badda Link Road, Dhaka-1212
∎ www.masterkey.technology

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jul 2024

Category: Customer Support/Call Centre

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