Executive/Senior Executive - Billing, Activation & Software

Job Description

Title: Executive/Senior Executive - Billing, Activation & Software

Company Name: Digi Jadoo Broadband Limited

Vacancy: 2

Age: 22 to 32 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):ISP

Published: 1 Aug 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 32 years
∎ Proficiency in Microsoft Office/Excel, data entry is must
∎ Candidate should be proficient in written and verbal communications in English
∎ Very strong customer service orientation
∎ Strong analytical/logical approach to systems support·
∎ Ability to present ideas in business-friendly and user-friendly language
∎ Operating within a dynamic team and fast-moving industry environment
∎ Must be willing to work long hours when the need arises
∎ Willing to work on shift, public holiday and weekend
∎ Proficiency in Microsoft Office/Excel, data entry is must
∎ Candidate should be proficient in written and verbal communications in English
∎ Very strong customer service orientation
∎ Strong analytical/logical approach to systems support·
∎ Ability to present ideas in business-friendly and user-friendly language
∎ Operating within a dynamic team and fast-moving industry environment
∎ Must be willing to work long hours when the need arises
∎ Willing to work on shift, public holiday and weekend

Responsibilities & Context:
∎ Preparing of invoices and bills for wholesale and corporate customers by software or other tools
∎ Maintains and/or ensuring maintenance of client records related to invoicing and bills
∎ Ensuring invoices are processed accurately for services at contracted rates and proactively address all discrepancies in a timely manner
∎ Communicating with wholesale customers regarding confirmation of bills
∎ Ensuring inventory and stock update related with set top box, adaptor and other accessories for the operational areas/entities
∎ Preparing Monthly Feed Operator Bill (Set Top Box Bill)
∎ Panel/Sub Panel Create as per details provided by Sales
∎ Customer Upload in software as per format
∎ Manage/execute batch/bulk process in software
∎ Giving support through WhatsApp, Mobile phone to resellers/feed operators for software/billing related issue
∎ Giving support & solution to software related issue to internal users
∎ Provide training regarding the software application and process to cable operators, feed operators, resellers and employees
∎ Drafting and distributing weekly/monthly reports as per department need
∎ Performing other related duties as assigned
∎ Preparing of invoices and bills for wholesale and corporate customers by software or other tools
∎ Maintains and/or ensuring maintenance of client records related to invoicing and bills
∎ Ensuring invoices are processed accurately for services at contracted rates and proactively address all discrepancies in a timely manner
∎ Communicating with wholesale customers regarding confirmation of bills
∎ Ensuring inventory and stock update related with set top box, adaptor and other accessories for the operational areas/entities
∎ Preparing Monthly Feed Operator Bill (Set Top Box Bill)
∎ Panel/Sub Panel Create as per details provided by Sales
∎ Customer Upload in software as per format
∎ Manage/execute batch/bulk process in software
∎ Giving support through WhatsApp, Mobile phone to resellers/feed operators for software/billing related issue
∎ Giving support & solution to software related issue to internal users
∎ Provide training regarding the software application and process to cable operators, feed operators, resellers and employees
∎ Drafting and distributing weekly/monthly reports as per department need
∎ Performing other related duties as assigned

Compensation & Other Benefits:
∎ Mobile bill, Gratuity
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Digi Jadoo Broadband Limited
∎ Lotus Kamal Tower - One, 11th Floor, 57 Joar Sahara C/A, Nikunja 2, Dhaka 1229, Bangladesh
∎ Marie Stopes Bangladesh (MSB) is leading NGO affiliated with Marie Stopes International, UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh.

Address::
∎ Lotus Kamal Tower - One, 11th Floor, 57 Joar Sahara C/A, Nikunja 2, Dhaka 1229, Bangladesh
∎ Marie Stopes Bangladesh (MSB) is leading NGO affiliated with Marie Stopes International, UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Aug 2024

Category: Accounting/Finance

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