Executive/Sr. Executive - Tele Marketing & Customer Relation
Job Description
Title: Executive/Sr. Executive - Tele Marketing & Customer Relation
Company Name: Platinum Group
Vacancy: --
Age: 25 to 30 years
Location: Dhaka
Experience:
∎ 2 to 4 years
Published: 9 Dec 2024
Education:
∎ Bachelor degree in any discipline
∎ Minimum Graduate from any reputed public or private university.
∎ Candidates from Dhaka University(DU), Jahangirnagar University (JU), North South University, Independent University, East West University, AIUB, BRAC University will get preference.
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
∎ Females are preferable.
∎ Should have very good command in English & Bangla.
∎ Must have good interpersonal, communication and analytical skills.
∎ Smart, well-groomed and well mannered.
∎ Must have very good command over MS office application.
Responsibilities & Context:
∎ Contact potential customers over phone to explain our product.
∎ Answer questions about our products or the company.
∎ Enter and update customer information in the database.
∎ Listen & identify to customers' objections and handle them effectively.
∎ Regularly conduct raw data call and generate prospective leads.
∎ Make schedule for outdoor meeting & project visit.
∎ Identify and assess customers’ needs to achieve satisfaction.
∎ Provide correct, valid and complete information by using the right methods/tools.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
∎ Overseeing the customer service process.
∎ Any other responsibilities as assigned by Department.
∎ Job Responsibilities:
Skills & Expertise:
Compensation & Other Benefits:
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Platinum Group
∎ House # 25, Apt # A-1 & C-2, Road # 47, Gulshan-2, Dhaka-1212.
∎ Building and Land development Firm, Chemical industries.
Address::
∎ House # 25, Apt # A-1 & C-2, Road # 47, Gulshan-2, Dhaka-1212.
∎ Building and Land development Firm, Chemical industries.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 8 Jan 2025
Category: Customer Support/Call Centre
