Job Description

Title: French Language Expert - Manager

Company Name: VFS Bangladesh Pvt Ltd

Vacancy: 1

Location: Dhaka

Salary: Negotiable

Published: 13 Mar 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 27 to 45 years
∎ Candidate must have sufficient language skill (B2 or C1) in French language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
∎ Age 27 to 45 years
∎ Candidate must have sufficient language skill (B2 or C1) in French language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.

Responsibilities & Context:
∎ To maintain effective communication with French Officials.
∎ To ensure day-to-day office activities.
∎ Conduct regular Audits for all processes & implement all new process rollouts or changes.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ To ensure team building. Staff supervision & guidance.
∎ Coordinate with different department like HR, Finance, Procurement, Administration, Quality, Branding etc.
∎ To Ensure customer satisfaction.
∎ Manage daily operations of the center.
∎ To maintain effective communication with French Officials.
∎ To ensure day-to-day office activities.
∎ Conduct regular Audits for all processes & implement all new process rollouts or changes.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ To ensure team building. Staff supervision & guidance.
∎ Coordinate with different department like HR, Finance, Procurement, Administration, Quality, Branding etc.
∎ To Ensure customer satisfaction.
∎ Manage daily operations of the center.

Compensation & Other Benefits:
∎ Performance bonus, Profit share, Weekly 2 holidays, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ VFS Bangladesh Pvt Ltd
∎ Delta Life Tower (4th Floor), Gulshan -2, Dhaka
∎ VFS Global is the world`s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages the administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments.

Address::
∎ Delta Life Tower (4th Floor), Gulshan -2, Dhaka
∎ VFS Global is the world`s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages the administrative and non-judgmental tasks related to visa, passport, identity management and other citizen services for its client governments.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Apr 2025

Category: Customer Support/Call Centre