Front Desk Cum Call Center- Executive (Female)

Job Description

Title: Front Desk Cum Call Center- Executive (Female)

Company Name: Reputed Real Estate Company

Vacancy: --

Age: 22 to 28 years

Location: Dhaka (Dhanmondi)

Minimum Salary: Negotiable

Experience:
∎ 1 to 3 years

Published: 7 Oct 2024

Education:
∎ Bachelor / Master's in any field from any recognized university /reputed institution.
∎ Bachelor / Master's in any field from any recognized university /reputed institution.

Requirements:

Additional Requirements:
∎ Age 22 to 28 years
∎ Good communication skills, Negotiation Persuasion Skills, Target Oriented.
∎ The applicants should have experience in the following area(s): Admin, Administration, Receptionist / Front Desk, Call Center, Customer Relationship Management (CRM), Telesales.
∎ Good communication skills, Negotiation Persuasion Skills, Target Oriented.
∎ The applicants should have experience in the following area(s): Admin, Administration, Receptionist / Front Desk, Call Center, Customer Relationship Management (CRM), Telesales.

Responsibilities & Context:
∎ Greet people entering the office, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
∎ Ensure knowledge of staff movements inside and outside of the company.
∎ Communicate with customers via phone
∎ Managing large amounts of inbound and outbound calls in a timely manner
∎ Following call center "scripts" when handling different topics.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms.
∎ We are looking for a Customer Service Representative having good verbal communication skills. Receive Phone calls, Client handle & ability to convince over the phone.
∎ Responsibilities:
∎ Greet people entering the office, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
∎ Ensure knowledge of staff movements inside and outside of the company.
∎ Communicate with customers via phone
∎ Managing large amounts of inbound and outbound calls in a timely manner
∎ Following call center "scripts" when handling different topics.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Dhanmondi)

Company Information:
∎ Reputed Real Estate Company

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Nov 2024

Category: Customer Support/Call Centre