Front Desk Officer
Job Description
Title: Front Desk Officer
Company Name: Nur Specialized Hospital
Vacancy: Not specific
Job Location: Faridpur (Faridpur Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline, Master of Business Administration (MBA) in Managamet
∎ Customer Service
∎ University of Dhaka,Southeast University students will get preference
∎ Training/Trade Course: Customer Service,Public Relation
∎ Skills Required: Computer skill, Microsoft word and excel, Software
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Hospital or Diagnostic Centre, Hospitality Management
∎ The applicants should have experience in the following business area(s):
Hospital
Job Responsibilities:
∎ Register new patients on the computer system. Responsible to enter all the details of the patient in HIS and register the patient by generating a Reg. No. (ID number.)
∎ Register the OPD appointments; make admissions in the medical software.
∎ To direct patients to the appropriate professional,
∎ To do indoor admission and to make the case paper.
∎ To fix appointments/consultations with doctors/consultants for patients, visitors, etc.
∎ To meet and greet patients, members of the public, and visitors to the practice in a friendly and courteous manner
∎ Any duty that may be properly deemed by the Manager or Doctors to be part of the role of receptionist
∎ Arranging a stretcher, wheelchair, or ambulance for the patient as and when required.
∎ Attend training courses in-house and externally to develop expertise and further knowledge
∎ Comply with all in-house and statutory Health & Safety procedures
∎ Giving appointments for any departments with instructions for the patient to follow.
∎ Greeting the incoming visitors in a patients manner
∎ Guide the patient to the payment counter
∎ Handle receipt and dispatch of couriers and perform related clerical duties according to the department to which assigned.
∎ If the doctor is not coming or coming late, inform other departments of the same.
∎ Keeps record of calls placed
∎ Maintaining various registers and files in the department and those required for key quality indicators.
∎ Managing the flow of the OPD and ensuring a smooth workflow.
∎ Participation when requested, in the delivery and collection of items to and from Trust, hospitals, or any other place on practice business
∎ Receive visitors or patients, ascertain their needs, and direct them accordingly.
∎ Redirecting the patient and/ or relative to Medical Social Workers as required.
Additional Requirements:
∎ Age at least 22 years
∎ Only males are allowed to apply
∎ Must have the ability to speak and write in Bengali and English.
Salary:
∎ Negotiable
∎ As Hospital Policy.
Compensation & Other Benefits:
∎ Mobile bill
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Apr 2023
Company Information:
∎ 23 Mar 2023
∎ Nur Specialized Hospital
∎ Address : Barishal Road, West Khabaspur, Faridpur 7800
∎ Business : Nur Specialized Hospital is a world-class specialized hospital in Faridpur. we provide all kinds of pathology Tests, Radiology and imaging (MRI, CT Scan, X-Ray)Tests, Physiotherapy Centers, Specialized Doctor Consultant Centers, Hospital Indoor and Outdoor services, All kinds of medical checkups, and so on.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 22nd Apr 2023
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