Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: Ryans Computers Limited

Vacancy: --

Location: Dhaka (Uttara)

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Retail Store, IT Enabled Service, Computer Hardware/Network Companies

Published: 19 Feb 2025

Education:
∎ Higher Secondary

Requirements:

Responsibilities & Context:
∎ Handle customer inquiries, provide service updates, and escalate complex issues.
∎ Check and update product inventory, report discrepancies, and ensure stock accuracy.
∎ Keep the workstation clean and organized.
∎ Log, inspect, and forward warranty products for service.
∎ Process exchanges of products as per policy.
∎ Ensure smooth handling of all post-purchase customer needs.
∎ Handle customer inquiries, provide service updates, and escalate complex issues.
∎ Check and update product inventory, report discrepancies, and ensure stock accuracy.
∎ Keep the workstation clean and organized.
∎ Log, inspect, and forward warranty products for service.
∎ Process exchanges of products as per policy.
∎ Ensure smooth handling of all post-purchase customer needs.

Skills & Expertise:

Compensation & Other Benefits:
∎ Credit card
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ As per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara)

Company Information:
∎ Ryans Computers Limited

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Mar 2025

Category: Receptionist/PS

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