General Manager – Operations

Job Description

Title: General Manager – Operations

Company Name: FORTIS GROUP

Vacancy: 1

Age: 40 to 55 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 8 to 10 years
∎ The applicants should have experience in the following business area(s):Group of Companies, Resort

Published: 7 May 2025

Education:
∎ Bachelor’s degree in hospitality management, or a related field.
∎ Bachelor’s degree in hospitality management, or a related field.

Requirements:

Additional Requirements:
∎ Age 40 to 55 years
∎ At least 3 years in a senior management role.
∎ Strong leadership, organizational, and decision-making skills.
∎ Excellent interpersonal and communication skills.
∎ Financial acumen and experience managing budgets and cost controls.
∎ Ability to work under pressure and handle crises calmly and effectively.
∎ At least 3 years in a senior management role.
∎ Strong leadership, organizational, and decision-making skills.
∎ Excellent interpersonal and communication skills.
∎ Financial acumen and experience managing budgets and cost controls.
∎ Ability to work under pressure and handle crises calmly and effectively.
∎

Responsibilities & Context:
∎ Oversee the resort’s day-to-day operational functions, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
∎ Develop and implement operational strategies aligned with the company’s goals and guest satisfaction standards.
∎ Lead, mentor, and motivate department heads and staff to ensure high performance and efficient service delivery.
∎ Monitor financial performance, control costs, and manage budgets to ensure profitability.
∎ Ensure compliance with all health, safety, and hygiene standards as well as local regulatory requirements.
∎ Develop SOPs and enforce quality control standards across all departments.
∎ Foster a positive work culture and maintain strong employee relations.
∎ Resolve guest complaints promptly and professionally.
∎ Prepare and present operational reports to senior management.
∎ Oversee the resort’s day-to-day operational functions, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
∎ Develop and implement operational strategies aligned with the company’s goals and guest satisfaction standards.
∎ Lead, mentor, and motivate department heads and staff to ensure high performance and efficient service delivery.
∎ Monitor financial performance, control costs, and manage budgets to ensure profitability.
∎ Ensure compliance with all health, safety, and hygiene standards as well as local regulatory requirements.
∎ Develop SOPs and enforce quality control standards across all departments.
∎ Foster a positive work culture and maintain strong employee relations.
∎ Resolve guest complaints promptly and professionally.
∎ Prepare and present operational reports to senior management.

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ FORTIS GROUP
∎ Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,


Address::
∎ Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 23 May 2025

Category: Hospitality/ Travel/ Tourism