Hospital Receptionist

Job Description

Title: Hospital Receptionist

Company Name: HARD GROUP

Vacancy: 10

Location: Dhaka (Uttara Sector 6)

Minimum Salary: Negotiable

Published: 1 Feb 2025

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Student not Allow
∎ Student not Allow

Responsibilities & Context:
∎ Greet patients and visitors upon arrival in a friendly and professional manner.
∎ Verify patient information and ensure that all necessary documentation is completed.
∎ Appointment Scheduling
∎ Schedule patient appointments and confirm upcoming appointments.
∎ Manage and coordinate physician schedules to ensure optimal time management.
∎ Phone and Email Communication
∎ Answer incoming phone calls and respond to patient inquiries regarding appointments, medical procedures, and hospital services.
∎ Direct calls to the appropriate department or personnel when necessary.
∎ Maintain accurate and up-to-date patient records, including personal and insurance information.
∎ Ensure patient confidentiality and compliance with data protection regulations.
∎ Billing and Insurance Verification Assist with insurance verification and billing processes, ensuring that the necessary information is collected from patients.
∎ Inform patients of billing policies and assist them with payment inquiries.
∎ Perform general administrative duties such as filing, data entry, and preparing documents for medical staff.
∎ Assist with managing the flow of information and ensuring smooth operations between departments.
∎ Provide Assistance to Medical Staff Coordinate with healthcare professionals and direct patients to appropriate examination rooms.
∎ Assist medical staff with any administrative or patient-related tasks as needed.
∎ Ensure a welcoming and comfortable environment for patients and visitors.
∎ Address any immediate patient needs or concerns promptly.
∎ Key Responsibilities:
∎ Greet patients and visitors upon arrival in a friendly and professional manner.
∎ Verify patient information and ensure that all necessary documentation is completed.
∎ Appointment Scheduling
∎ Schedule patient appointments and confirm upcoming appointments.
∎ Manage and coordinate physician schedules to ensure optimal time management.
∎ Phone and Email Communication
∎ Answer incoming phone calls and respond to patient inquiries regarding appointments, medical procedures, and hospital services.
∎ Direct calls to the appropriate department or personnel when necessary.
∎ Maintain accurate and up-to-date patient records, including personal and insurance information.
∎ Ensure patient confidentiality and compliance with data protection regulations.
∎ Billing and Insurance Verification Assist with insurance verification and billing processes, ensuring that the necessary information is collected from patients.
∎ Inform patients of billing policies and assist them with payment inquiries.
∎ Perform general administrative duties such as filing, data entry, and preparing documents for medical staff.
∎ Assist with managing the flow of information and ensuring smooth operations between departments.
∎ Provide Assistance to Medical Staff Coordinate with healthcare professionals and direct patients to appropriate examination rooms.
∎ Assist medical staff with any administrative or patient-related tasks as needed.
∎ Ensure a welcoming and comfortable environment for patients and visitors.
∎ Address any immediate patient needs or concerns promptly.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Uttara Sector 6)

Company Information:
∎ HARD GROUP
∎ Corporate Office : HARD House,(Corporate Office), House-04, Road-6/B, Sector-12, Uttara, Dhaka-1230
∎ Humanitarian Aid for Rural Development (H.A.R.D.) Society Group is an NGO committed to improving the lives of those in poverty through opportunities that empower the poor, eradicate illiteracy, and establish communities of character.

Company Location : Bangladesh Aquaculture Research Center (BARC) Ltd.
Barangail , Mohadevpur, Shibalaya,Manikganj
web : barcfish.com

Address::
∎ Corporate Office : HARD House,(Corporate Office), House-04, Road-6/B, Sector-12, Uttara, Dhaka-1230
∎ Humanitarian Aid for Rural Development (H.A.R.D.) Society Group is an NGO committed to improving the lives of those in poverty through opportunities that empower the poor, eradicate illiteracy, and establish communities of character.Company Location : Bangladesh Aquaculture Research Center (BARC) Ltd.Barangail , Mohadevpur, Shibalaya,Manikganjweb : barcfish.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 3 Mar 2025

Category: Customer Support/Call Centre

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