Hospital Receptionist
Job Description
Title: Hospital Receptionist
Company Name: HARD GROUP
Vacancy: 10
Location: Dhaka (Uttara Sector 6)
Minimum Salary: Negotiable
Published: 1 Feb 2025
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Student not Allow
∎ Student not Allow
Responsibilities & Context:
∎ Greet patients and visitors upon arrival in a friendly and professional manner.
∎ Verify patient information and ensure that all necessary documentation is completed.
∎ Appointment Scheduling
∎ Schedule patient appointments and confirm upcoming appointments.
∎ Manage and coordinate physician schedules to ensure optimal time management.
∎ Phone and Email Communication
∎ Answer incoming phone calls and respond to patient inquiries regarding appointments, medical procedures, and hospital services.
∎ Direct calls to the appropriate department or personnel when necessary.
∎ Maintain accurate and up-to-date patient records, including personal and insurance information.
∎ Ensure patient confidentiality and compliance with data protection regulations.
∎ Billing and Insurance Verification Assist with insurance verification and billing processes, ensuring that the necessary information is collected from patients.
∎ Inform patients of billing policies and assist them with payment inquiries.
∎ Perform general administrative duties such as filing, data entry, and preparing documents for medical staff.
∎ Assist with managing the flow of information and ensuring smooth operations between departments.
∎ Provide Assistance to Medical Staff Coordinate with healthcare professionals and direct patients to appropriate examination rooms.
∎ Assist medical staff with any administrative or patient-related tasks as needed.
∎ Ensure a welcoming and comfortable environment for patients and visitors.
∎ Address any immediate patient needs or concerns promptly.
∎ Key Responsibilities:
∎ Greet patients and visitors upon arrival in a friendly and professional manner.
∎ Verify patient information and ensure that all necessary documentation is completed.
∎ Appointment Scheduling
∎ Schedule patient appointments and confirm upcoming appointments.
∎ Manage and coordinate physician schedules to ensure optimal time management.
∎ Phone and Email Communication
∎ Answer incoming phone calls and respond to patient inquiries regarding appointments, medical procedures, and hospital services.
∎ Direct calls to the appropriate department or personnel when necessary.
∎ Maintain accurate and up-to-date patient records, including personal and insurance information.
∎ Ensure patient confidentiality and compliance with data protection regulations.
∎ Billing and Insurance Verification Assist with insurance verification and billing processes, ensuring that the necessary information is collected from patients.
∎ Inform patients of billing policies and assist them with payment inquiries.
∎ Perform general administrative duties such as filing, data entry, and preparing documents for medical staff.
∎ Assist with managing the flow of information and ensuring smooth operations between departments.
∎ Provide Assistance to Medical Staff Coordinate with healthcare professionals and direct patients to appropriate examination rooms.
∎ Assist medical staff with any administrative or patient-related tasks as needed.
∎ Ensure a welcoming and comfortable environment for patients and visitors.
∎ Address any immediate patient needs or concerns promptly.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Uttara Sector 6)
Company Information:
∎ HARD GROUP
∎ Corporate Office : HARD House,(Corporate Office), House-04, Road-6/B, Sector-12, Uttara, Dhaka-1230
∎ Humanitarian Aid for Rural Development (H.A.R.D.) Society Group is an NGO committed to improving the lives of those in poverty through opportunities that empower the poor, eradicate illiteracy, and establish communities of character.
Company Location : Bangladesh Aquaculture Research Center (BARC) Ltd.
Barangail , Mohadevpur, Shibalaya,Manikganj
web : barcfish.com
Address::
∎ Corporate Office : HARD House,(Corporate Office), House-04, Road-6/B, Sector-12, Uttara, Dhaka-1230
∎ Humanitarian Aid for Rural Development (H.A.R.D.) Society Group is an NGO committed to improving the lives of those in poverty through opportunities that empower the poor, eradicate illiteracy, and establish communities of character.Company Location : Bangladesh Aquaculture Research Center (BARC) Ltd.Barangail , Mohadevpur, Shibalaya,Manikganjweb : barcfish.com
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 Mar 2025
Category: Customer Support/Call Centre
