IT Service Engineer

Job Description

Title: IT Service Engineer

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 01

Age: at least 25 years

Location: Dhaka (Basundhara RA)

Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Manufacturing (Light Engineering and Heavy Industry), Computer Hardware/Network Companies, Electronic Equipment/Home Appliances, Group of Companies

Published: 23 Mar 2025

Education:
∎ BSc in CSE from any reputed university
∎ BSc in CSE from any reputed university

Requirements:

Additional Requirements:
∎ Age at least 25 years
∎ Computer hardware troubleshooting course.
∎ Familiarity with all kind of IT product.
∎ Hardware development experience.
∎ Strong hardware analytical skills.
∎ Computer hardware troubleshooting course.
∎ Familiarity with all kind of IT product.
∎ Hardware development experience.
∎ Strong hardware analytical skills.

Responsibilities & Context:
∎ Disassemble and reassemble computers using various types of hand tools. They help in producing test procedures for different types of products.
∎ Also have to repair IT peripherals and equipment, such as laptop, desktop, monitor, printer, scanners etc. They would have to reinstall operating systems when hard disks break down.
∎ Adjust computer hardware components to ensure better performance and diagnose network connectivity problems. Also involve replacing screens on computers, installing and configuring software programs, and assembling desktop and laptop computers, besides mobile devices and Macs.
∎ They should resolve issues, such as problems with screens, network cards, and motherboards, video cards, sound cards within the promised schedule date.
∎ Testing hardware components individually and in tandem with external computer systems.
∎ Completing functionality and performance tests on the final product.
∎ Creating specifications and documents for components and completed computer systems.
∎ Any kind of immediate situation contact with user end to solving this problem over phone or physical.
∎ Help divisional IT person for solve any plaza/ CSM hardware related issue (CPU, Printer, Scanner, All in one etc.).
∎ Making/ maintain wastage IT product report and try to recycle wastage IT product.
∎ Disassemble and reassemble computers using various types of hand tools. They help in producing test procedures for different types of products.
∎ Also have to repair IT peripherals and equipment, such as laptop, desktop, monitor, printer, scanners etc. They would have to reinstall operating systems when hard disks break down.
∎ Adjust computer hardware components to ensure better performance and diagnose network connectivity problems. Also involve replacing screens on computers, installing and configuring software programs, and assembling desktop and laptop computers, besides mobile devices and Macs.
∎ They should resolve issues, such as problems with screens, network cards, and motherboards, video cards, sound cards within the promised schedule date.
∎ Testing hardware components individually and in tandem with external computer systems.
∎ Completing functionality and performance tests on the final product.
∎ Creating specifications and documents for components and completed computer systems.
∎ Any kind of immediate situation contact with user end to solving this problem over phone or physical.
∎ Help divisional IT person for solve any plaza/ CSM hardware related issue (CPU, Printer, Scanner, All in one etc.).
∎ Making/ maintain wastage IT product report and try to recycle wastage IT product.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Basundhara RA)

Company Information:
∎ Walton Hi-Tech Industries PLC.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Apr 2025

Category: IT/Telecommunication

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