Jr. Executive, Customer Support

Job Description

Title: Jr. Executive, Customer Support

Company Name: ULENCE

Vacancy: 5

Age: 18 to 30 years

Location: Dhaka (Agargaon, Kazipara ...

Salary: Negotiable

Published: 21 Oct 2024

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Previous experience in tele sales will be preferred.
∎ Should have good negotiation skills.
∎ A good vocal tone is desired.
∎ Computer office application (MS Word, Excel, PowerPoint)
∎ Preference will be given to candidates with Graphic design knowledge.
∎ টেলিমার্কেটিং সংক্রান্ত কাজে দক্ষতা থাকলে ভালো।
∎ বিশ্ববিদ্যালয়ে অধ্যয়নরত ও নতুনরা আবেদন করতে পারবেন। গ্রাফিক ডিজাইন জানা সম্পন্ন প্রার্থীদের অগ্রাধিকার দেওয়া হবে।
∎ মিরপুর শেওড়াপাড়া মেট্রোরেল স্টেশনের কাছে অবস্থানরত প্রার্থীদের অগ্রাধিকার দেয়া হবে।
∎ Previous experience in tele sales will be preferred.
∎ Should have good negotiation skills.
∎ A good vocal tone is desired.
∎ Computer office application (MS Word, Excel, PowerPoint)
∎ Preference will be given to candidates with Graphic design knowledge.
∎ টেলিমার্কেটিং সংক্রান্ত কাজে দক্ষতা থাকলে ভালো।
∎ বিশ্ববিদ্যালয়ে অধ্যয়নরত ও নতুনরা আবেদন করতে পারবেন। গ্রাফিক ডিজাইন জানা সম্পন্ন প্রার্থীদের অগ্রাধিকার দেওয়া হবে।
∎ মিরপুর শেওড়াপাড়া মেট্রোরেল স্টেশনের কাছে অবস্থানরত প্রার্থীদের অগ্রাধিকার দেয়া হবে।

Responsibilities & Context:
∎ Address customer queries modestly and ensure customer satisfaction at all levels.
∎ Explore & meet new customers in existing or new.
∎ Answer customer queries modestly whenever there is a customer call.
∎ Responsible for driving the business growth and Building company image with a good reputation.
∎ Calls potential customers, encourages them to buy products and lets them know the promotional offer running.
∎ Answer incoming calls/Messages from prospective customers and Record the customer’s personal information accurately in a computer system.
∎ Gathering data on sales leads for further marketing analysis will play a major role in getting sales from online & offline channels and enhancing our brand awareness.
∎ Any other task assigned by the management.
∎ ফেসবুক কমেন্টের উত্তর দিতে হবে।
∎ ইনবক্সে আসা মেসেজের উত্তর দিতে হবে।
∎ ইনকামিং কল রিসিভ করতে হবে।
∎ পোশাক সংশ্লিষ্ট তথ্য জানাতে হবে এবং পোশাকের অর্ডার নিতে হবে।
∎ Address customer queries modestly and ensure customer satisfaction at all levels.
∎ Explore & meet new customers in existing or new.
∎ Answer customer queries modestly whenever there is a customer call.
∎ Responsible for driving the business growth and Building company image with a good reputation.
∎ Calls potential customers, encourages them to buy products and lets them know the promotional offer running.
∎ Answer incoming calls/Messages from prospective customers and Record the customer’s personal information accurately in a computer system.
∎ Gathering data on sales leads for further marketing analysis will play a major role in getting sales from online & offline channels and enhancing our brand awareness.
∎ Any other task assigned by the management.
∎ ফেসবুক কমেন্টের উত্তর দিতে হবে।
∎ ইনবক্সে আসা মেসেজের উত্তর দিতে হবে।
∎ ইনকামিং কল রিসিভ করতে হবে।
∎ পোশাক সংশ্লিষ্ট তথ্য জানাতে হবে এবং পোশাকের অর্ডার নিতে হবে।

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Agargaon, Kazipara, Shewrapara)

Company Information:
∎ ULENCE
∎ 875, East Shewrapara (Metro Rail station), Mirpur, Kafrul, Dhaka - 1216
https://www.ulence.com
∎ At ULENCE, our mission is to provide a curated selection of high-quality clothing and accessories that empower individuals to express their unique style and confidence. We are dedicated to offering a seamless online shopping experience that combines elegance, convenience, and exceptional customer service. By prioritizing sustainability and ethical practices, we aim to make a positive impact on our customers, customer service, and quality products. Email: ulencebd@gmail.com

Address::
∎ 875, East Shewrapara (Metro Rail station), Mirpur, Kafrul, Dhaka - 1216
∎ https://www.ulence.com
∎ At ULENCE, our mission is to provide a curated selection of high-quality clothing and accessories that empower individuals to express their unique style and confidence. We are dedicated to offering a seamless online shopping experience that combines elegance, convenience, and exceptional customer service. By prioritizing sustainability and ethical practices, we aim to make a positive impact on our customers, customer service, and quality products. Email: ulencebd@gmail.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Oct 2024

Category: Customer Support/Call Centre

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