Jr. Executive/ Executive - Customer Relationship & Sampling Coordination
Job Description
Title: Jr. Executive/ Executive - Customer Relationship & Sampling Coordination
Company Name: Dekko Accessories Ltd.
Vacancy: 04
Age: 25 to 42 years
Location: Dhaka (Dhanmondi)
Salary: Negotiable
Experience:
∎ 4 to 5 years
∎ The applicants should have experience in the following business area(s):Garments Accessories
Published: 22 Apr 2025
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Additional Requirements:
∎ Age 25 to 42 years
Responsibilities & Context:
∎ Manage and track customer orders from initiation to delivery.
∎ Coordinate with relevant departments to ensure timely execution.
∎ Respond promptly to customer queries and provide accurate information.
∎ Maintain a high standard of customer service at all times.
∎ Identify and resolve order, product, or communication-related issues effectively.
∎ Escalate complex problems to the appropriate departments when necessary.
∎ Build and maintain strong, long-term relationships with customers.
∎ Understand client expectations and proactively align services accordingly.
∎ Provide support to the sales team with necessary documentation and coordination.
∎ Assist in preparing presentations and other sales materials.
∎ Maintain accurate records of all communications, orders, and samples.
∎ Generate regular reports on order status, sample development, and customer feedback.
∎ Maintain up-to-date knowledge of product specifications and developments.
∎ Communicate product features and updates effectively to customers.
∎ Act as a key liaison between the factory and the customer.
∎ Ensure seamless communication for production timelines, sample feedback, and order status.
∎ Ensure on-time development and submission of samples as per customer requirements.
∎ Follow up closely with relevant teams to meet sample deadlines.
∎ Check and verify the quality of all samples before submission.
∎ Coordinate revisions or corrections when required.
∎ Prepare required samples, documents, and reports for onboarding new buyers.
∎ Ensure a smooth and professional first impression to potential clients.
Skills & Expertise:
Employment Status: Full Time
Job Location: Dhaka (Dhanmondi)
Company Information:
∎ Dekko Accessories Ltd.
∎ Shimanto Shambhar (8th Floor),
R # 2, Dhanmondi, Dhaka-1205,
∎ Dekko Accessories Ltd, Hemayetpur, Savar Dhaka, having 11Units s in one premises with state of the art technology based export oriented factory that produce Plastic/ Metal/Wood buttons, Woven labels & tags, Printed labels, Poly bags, Printing & Plastic Products.
Address::
∎ Shimanto Shambhar (8th Floor),
R # 2, Dhanmondi, Dhaka-1205,
∎ Dekko Accessories Ltd, Hemayetpur, Savar Dhaka, having 11Units s in one premises with state of the art technology based export oriented factory that produce Plastic/ Metal/Wood buttons, Woven labels & tags, Printed labels, Poly bags, Printing & Plastic Products.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 May 2025
Category: Marketing/Sales
