Jr. Network Engineer, Customer Care

Job Description

Title: Jr. Network Engineer, Customer Care

Company Name: Telnet Communication Ltd.

Vacancy: 1

Location: Dhaka (Uttara Sector 7)

Published: 21 Apr 2024

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering

Requirements:

Responsibilities & Context:
∎ Handling client complaints via phone, email, or chat.
∎ Resolving client connectivity issues.
∎ Collaborating with field teams and other technical departments to provide solutions to clients.
∎ Monitoring client and Infrastructure connections.
∎ Carry out the task assigned by your superior.
∎ Handling client complaints via phone, email, or chat.
∎ Resolving client connectivity issues.
∎ Collaborating with field teams and other technical departments to provide solutions to clients.
∎ Monitoring client and Infrastructure connections.
∎ Carry out the task assigned by your superior.

Compensation & Other Benefits:
∎ Provident fund, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara Sector 7)

Company Information:
∎ Telnet Communication Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 May 2024

Category: IT/Telecommunication