Job Description

Title: Key Account Manager, Corporate Sales

Company Name: 1000FIX Services Ltd.

Vacancy: --

Location: Dhaka

Salary: Tk. 35000 - 45000 (Monthly)

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Manufacturing (FMCG), IT Enabled Service, Direct Selling/Marketing Service Company, Electronic Equipment/Home Appliances, Group of Companies, Business-to-Business (B2B) Software and Services Startup

Published: 19 Mar 2025

Education:
∎ Graduation/Post-Graduation in Business, Marketing, IT or related field.
∎ Graduation/Post-Graduation in Business, Marketing, IT or related field.

Requirements:

Additional Requirements:
∎ Proven track record of managing and growing corporate accounts.
∎ Strong understanding of after-sales service processes, including repair and maintenance for IT products and home appliances.
∎ Excellent negotiation, communication, and relationship-building skills.
∎ Ability to work independently and collaboratively with internal teams.
∎ Proficiency in CRM software and Microsoft Office Suite.
∎ Proven track record of managing and growing corporate accounts.
∎ Strong understanding of after-sales service processes, including repair and maintenance for IT products and home appliances.
∎ Excellent negotiation, communication, and relationship-building skills.
∎ Ability to work independently and collaboratively with internal teams.
∎ Proficiency in CRM software and Microsoft Office Suite.

Responsibilities & Context:
∎ Act as the main point of contact for corporate clients, addressing their needs and ensuring excellent service delivery.
∎ Develop and execute strategic account plans to meet sales targets and client satisfaction goals.
∎ Understand client requirements and collaborate with internal teams to provide tailored after-sales solutions, including maintenance, repair, and service packages for IT products and home appliances.
∎ Ensure high levels of client satisfaction and retention through regular communication, troubleshooting, and service optimization.
∎ Monitor account performance, prepare detailed reports on account activity, and forecast revenue for the corporate sales department.
∎ Handle contract renewals, pricing discussions, and agreements to ensure mutual benefit and long-term partnerships.
∎ Stay updated on industry trends, competitor activities, and corporate client demands to inform strategy and service offerings.
∎ Act as the main point of contact for corporate clients, addressing their needs and ensuring excellent service delivery.
∎ Develop and execute strategic account plans to meet sales targets and client satisfaction goals.
∎ Understand client requirements and collaborate with internal teams to provide tailored after-sales solutions, including maintenance, repair, and service packages for IT products and home appliances.
∎ Ensure high levels of client satisfaction and retention through regular communication, troubleshooting, and service optimization.
∎ Monitor account performance, prepare detailed reports on account activity, and forecast revenue for the corporate sales department.
∎ Handle contract renewals, pricing discussions, and agreements to ensure mutual benefit and long-term partnerships.
∎ Stay updated on industry trends, competitor activities, and corporate client demands to inform strategy and service offerings.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Provident fund, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
∎ As per company policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ 1000FIX Services Ltd.
∎ 586/1, Begum Rokeya Soroni, West Shawrapara, Mirpur, Dhaka 1216

Address::
∎ 586/1, Begum Rokeya Soroni, West Shawrapara, Mirpur, Dhaka 1216

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Apr 2025

Category: Marketing/Sales