Manager – Operations

Job Description

Title: Manager – Operations

Company Name: FORTIS GROUP

Vacancy: 1

Age: 30 to 40 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Hotel, Group of Companies, Resort

Published: 7 May 2025

Education:
∎ Bachelor’s degree in hospitality management, Business Administration, or a related field.
∎ Bachelor’s degree in hospitality management, Business Administration, or a related field.

Requirements:

Additional Requirements:
∎ Age 30 to 40 years
∎ At least 2 years of experience in a supervisory or managerial role.
∎ Strong leadership, organizational, and problem-solving skills.
∎ Excellent communication and interpersonal abilities.
∎ Ability to manage and motivate a diverse team.
∎ Working knowledge of hotel management systems and MS Office.
∎ At least 2 years of experience in a supervisory or managerial role.
∎ Strong leadership, organizational, and problem-solving skills.
∎ Excellent communication and interpersonal abilities.
∎ Ability to manage and motivate a diverse team.
∎ Working knowledge of hotel management systems and MS Office.

Responsibilities & Context:
∎ Oversee and coordinate the daily operations of all key departments, including Front Office, Housekeeping, F&B, Maintenance, and Security.
∎ Ensure that all operations are carried out in compliance with company policies, SOPs, and safety standards.
∎ Supervise departmental heads and support staff to maintain seamless service delivery.
∎ Monitor guest feedback and implement service improvements where necessary.
∎ Support budget planning, cost control, and resource allocation under the guidance of senior management.
∎ Conduct regular inspections to ensure cleanliness, maintenance, and operational readiness.
∎ Handle operational issues, emergencies, and customer complaints in a timely and professional manner.
∎ Prepare reports on daily operations, occupancy, and departmental performance.
∎ Key Responsibilities:
∎ Oversee and coordinate the daily operations of all key departments, including Front Office, Housekeeping, F&B, Maintenance, and Security.
∎ Ensure that all operations are carried out in compliance with company policies, SOPs, and safety standards.
∎ Supervise departmental heads and support staff to maintain seamless service delivery.
∎ Monitor guest feedback and implement service improvements where necessary.
∎ Support budget planning, cost control, and resource allocation under the guidance of senior management.
∎ Conduct regular inspections to ensure cleanliness, maintenance, and operational readiness.
∎ Handle operational issues, emergencies, and customer complaints in a timely and professional manner.
∎ Prepare reports on daily operations, occupancy, and departmental performance.

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ FORTIS GROUP
∎ Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,


Address::
∎ Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 17 May 2025

Category: Hospitality/ Travel/ Tourism