Medical Assistant

Job Description

Title: Medical Assistant

Company Name: Partners in Health and Development (PHD)

Vacancy: 3

Location: Cox's Bazar (Teknaf)

Minimum Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 5 Feb 2025

Education:
∎ Diploma in Medical Technology, Medical Assistance or an equivalent healthcare-related field from a recognized institution with a valid BMDC registration.
∎ Experience: Minimum of 03 years in a similar role, preferably in emergency or humanitarian settings.

Requirements:

Additional Requirements:
∎ Basic clinical care knowledge and proficiency in supporting medical procedures.
∎ Strong organizational and time management skills.
∎ Familiarity with health information systems (HIS) and basic reporting tools.
∎ Excellent interpersonal and communication skills, with empathy and respect for diverse populations.
∎ Proficiency in Bengali; knowledge of Rohingya or Chittagonian dialect is an asset.
∎ Compassion and patient-centered care approach.
∎ Adherence to ethical standards and confidentiality.
∎ Ability to work in challenging environments with resilience and flexibility.
∎ Willingness to work in resource-constrained settings and support field-level activities.
∎ Commitment to continuous learning and professional development.
∎ Skills:
∎ Basic clinical care knowledge and proficiency in supporting medical procedures.
∎ Strong organizational and time management skills.
∎ Familiarity with health information systems (HIS) and basic reporting tools.
∎ Excellent interpersonal and communication skills, with empathy and respect for diverse populations.
∎ Language:
∎ Proficiency in Bengali; knowledge of Rohingya or Chittagonian dialect is an asset.
∎ Key Values and Competencies:
∎ Compassion and patient-centered care approach.
∎ Adherence to ethical standards and confidentiality.
∎ Ability to work in challenging environments with resilience and flexibility.
∎ Additional Requirements:
∎ Willingness to work in resource-constrained settings and support field-level activities.
∎ Commitment to continuous learning and professional development.

Responsibilities & Context:
∎ Conduct initial patient assessments, including taking vital signs, obtaining medical histories and identifying immediate needs.
∎ Provide basic clinical care and first aid under the supervision of licensed healthcare providers.
∎ Assist in clinical procedures and treatments as directed by doctors and nurses.
∎ Administer medications as per prescriptions and assist in follow-up care instructions.
∎ Manage patient flow, ensuring efficient triage and reduced waiting times.
∎ Support doctors and nurses during consultations, treatments and emergencies.
∎ Assist in managing Integrated Management of Childhood Illness (IMCI) and other specialized outpatient services.
∎ Maintain accurate and up-to-date patient records, including registration, clinical notes and follow-up data.
∎ Support the data entry process for health information systems (HIS) and ensure the timely submission of reports.
∎ Monitor and report daily patient statistics to the Clinical Coordinator.
∎ Ensure infection prevention and control (IPC) measures are followed during patient care and facility operations.
∎ Maintain cleanliness and organization of the clinical area and equipment.
∎ Provide patients and caregivers with health education, including medication use, preventive care and follow-up guidance.
∎ Participate in health awareness sessions within the health post and surrounding community.
∎ Collaborate with clinical and outreach teams to align service delivery with community needs.
∎ Liaise with referral facilities for follow-up on referred patients, ensuring continuity of care.
∎ Perform any other relevant tasks assigned within the reasonable scope of this job description by the line manager.
∎ Ready to work to respond to any natural disaster or emergency anywhere in Bangladesh.
∎ PHD is a not-for-profit organization, working in Bangladesh for more than 3 decades towards improving the life of the people, particularly of marginalized and the less privileged. PHD under the partnership of Save the Children, funded by ECHO is going to start the project activities e.g., outdoor service and mobilization at primary health care center in camp 21, Cox’s Bazar district.
∎ The Medical Assistant will support the clinical team, offering basic clinical care and assisting licensed medical professionals in delivering quality health services. This role ensures smooth patient flow, accurate medical record management and effective outpatient care delivery.
∎ Key Responsibilities:
∎ 1. Quality Clinical Services :
∎ Conduct initial patient assessments, including taking vital signs, obtaining medical histories and identifying immediate needs.
∎ Provide basic clinical care and first aid under the supervision of licensed healthcare providers.
∎ Assist in clinical procedures and treatments as directed by doctors and nurses.
∎ Administer medications as per prescriptions and assist in follow-up care instructions.
∎ 2. Outpatient Care Coordination:
∎ Manage patient flow, ensuring efficient triage and reduced waiting times.
∎ Support doctors and nurses during consultations, treatments and emergencies.
∎ Assist in managing Integrated Management of Childhood Illness (IMCI) and other specialized outpatient services.
∎ 3. Medical Records and Documentation:
∎ Maintain accurate and up-to-date patient records, including registration, clinical notes and follow-up data.
∎ Support the data entry process for health information systems (HIS) and ensure the timely submission of reports.
∎ Monitor and report daily patient statistics to the Clinical Coordinator.
∎ 4. Infection Control and Safety:
∎ Ensure infection prevention and control (IPC) measures are followed during patient care and facility operations.
∎ Maintain cleanliness and organization of the clinical area and equipment.
∎ 5. Community and Patient Education:
∎ Provide patients and caregivers with health education, including medication use, preventive care and follow-up guidance.
∎ Participate in health awareness sessions within the health post and surrounding community.
∎ 6. Coordination and Communication:
∎ Collaborate with clinical and outreach teams to align service delivery with community needs.
∎ Liaise with referral facilities for follow-up on referred patients, ensuring continuity of care.
∎ 7. Other responsibilities
∎ Perform any other relevant tasks assigned within the reasonable scope of this job description by the line manager.
∎ Ready to work to respond to any natural disaster or emergency anywhere in Bangladesh.

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Cox's Bazar (Teknaf)

Read Before Apply:

Read Before Apply:

Special Note: PHD maintain ZERO TOLERANCE towards discrimination, Sexual Exploitation and Abuse (PSEA) and any harm to Child. All employees are expected to abide by the code of conducts and Protection from Sexual Exploitation/GBV and Child Safeguarding Policy of PHD. Women are encouraged to apply and Smokers are discouraged from applying. As such, our selection process includes rigorous background checks.

Apply Procedure:

Only online application will be acceptable and interested candidates can apply online to hr@phd-bd.com on or before 13th February 2025 with their CVs, a cover letter and a passport size photograph addressing to the Managing Director, Partners in Health and Development (PHD), House # SWD 12A, Road # 8, Gulshan-1, Dhaka 1212. Mention clearly the name of position in the mail. Only short-listed candidates will be called for interview.