Officer, Sales & Customer Care (Watch Division)
Job Description
Title: Officer, Sales & Customer Care (Watch Division)
Company Name: Kallol Group of Companies
Vacancy: --
Age: 22 to 28 years
Location: Anywhere in Bangladesh
Maximum Salary: Negotiable
Published: 21 Apr 2025
Education:
∎ Bachelor/Honors, HSC
∎ Graduate in any discipline
∎ HSC graduates may be considered if other criteria are met
∎ Graduate in any discipline
∎ HSC graduates may be considered if other criteria are met
Requirements:
Additional Requirements:
∎ Age 22 to 28 years
∎ Experience in outlets/showrooms/stores/chain shops is preferred
∎ Prior experience in the fashion/lifestyle industry is a plus, but not mandatory
∎ Both male and female candidates are encouraged to apply
∎ Height requirement: 5’5” to 5’8”
∎ Excellent presentation, communication and interpersonal skills
∎ Pleasant, energetic, and customer-focused attitude
∎ Ability to multitask and handle pressure
∎ Basic computer proficiency (MS Word, Excel, Internet)
∎ Experience Requirements
∎ Experience in outlets/showrooms/stores/chain shops is preferred
∎ Prior experience in the fashion/lifestyle industry is a plus, but not mandatory
∎ Additional Requirements
∎ Both male and female candidates are encouraged to apply
∎ Height requirement: 5’5” to 5’8”
∎ Excellent presentation, communication and interpersonal skills
∎ Pleasant, energetic, and customer-focused attitude
∎ Ability to multitask and handle pressure
∎ Basic computer proficiency (MS Word, Excel, Internet)
Responsibilities & Context:
∎ Achieve monthly, quarterly, and yearly sales targets (volume and revenue)
∎ Demonstrate sound product knowledge to support customers effectively
∎ Understand customer needs and recommend appropriate products
∎ Ensure high levels of customer satisfaction and build customer loyalty
∎ Maintain attractive and organized product displays
∎ Ensure a clean, welcoming, and visually appealing outlet environment
∎ Record daily sales activities and maintain logs
∎ Prepare and submit regular summary reports (weekly, fortnightly, monthly)
∎ Address customer feedback and resolve complaints promptly.
∎ Share insights with relevant departments regarding customer behavior and market trends
∎ Ensure strict adherence to company policies and safety protocols
∎ Assist in managing team conduct and follow disciplinary procedures as required
∎ Perform any other duties assigned by the management
∎ Collaborate with cross-functional teams to support company objectives
∎ About the Company: Kallol Group of Companies is one of Bangladesh’s leading conglomerates with a longstanding legacy of excellence. Through its prestigious Time Zone outlets, the group proudly showcases a wide range of internationally renowned luxury and lifestyle watch brands, including Rado, Mido, Longines, Tissot, Seiko, Fossil, Swatch, Tommy Hilfiger, Titan, Romanson, and more.
∎ With 64 strategically located outlets nationwide, Time Zone offers an elevated retail experience, emphasizing authentic products, outstanding customer service, and a commitment to global standards of quality and sophistication.
∎ Job Responsibilities:
∎ Sales Performance
∎ Customer Service & Engagement
∎ Merchandising & Store Presentation
∎ Sales Reporting & Activity Tracking
∎ Customer Feedback & Market Insights
∎ Compliance & Policy Adherence
∎ Additional Responsibilities
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Kallol Group of Companies
∎ 199, Tejgaon Industrial Area, Dhaka - 1208.
∎ Manufacturing & Trading of FMCG and Consumer Products
Address::
∎ 199, Tejgaon Industrial Area, Dhaka - 1208.
∎ Manufacturing & Trading of FMCG and Consumer Products
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 May 2025
Category: Others
