Officer / Sr. Officer (Billing & Front Desk)

Job Description

Title: Officer / Sr. Officer (Billing & Front Desk)

Company Name: Trauma Center

Vacancy: --

Age: 25 to 35 years

Location: Dhaka (Shyamoli)

Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Hospital, Diagnostic Centre, Clinic

Published: 30 Apr 2025

Education:
∎ Bachelor/Honors, Masters, Master of Business Administration (MBA)

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Having more than 2 years experience in Hospital/Diagnostic center.
∎ Should have enough knowledge about different investigation and procedures.
∎ Basic Computer Knowledge, Patient and doctors handling capacity.
∎ Dealing with patient referrals.
∎ bility to work in 3 shifts [Male] & 2 Shift [Female].
∎ Enough knowledge in Computer Handling.
∎ Have knowledge in MS-Office.
∎ Effective interpersonal skills with all levels of people.
∎ To have excellent written and verbal communication skill.
∎ Working experience in Call Center/Customer care will be given preference.
∎ Having more than 2 years experience in Hospital/Diagnostic center.
∎ Should have enough knowledge about different investigation and procedures.
∎ Basic Computer Knowledge, Patient and doctors handling capacity.
∎ Dealing with patient referrals.
∎ bility to work in 3 shifts [Male] & 2 Shift [Female].
∎ Enough knowledge in Computer Handling.
∎ Have knowledge in MS-Office.
∎ Effective interpersonal skills with all levels of people.
∎ To have excellent written and verbal communication skill.
∎ Working experience in Call Center/Customer care will be given preference.

Responsibilities & Context:
∎ Responsible for Patient Bill.
∎ Responsible for undertaking admission and discharging procedures.
∎ Ability to handle clients and satisfy them with the set service policies of the organization.
∎ Should be able to understand prescription.
∎ Development of new clients and maintain good relationship with existing clients.
∎ Prepare report as required by Departmental head and team leader.
∎ Managing of Front Desk Operations.Attending calls on the reception.
∎ Visitor management.
∎ Co-ordinate for Interviews
∎ Handling courier inward/outward
∎ Provide correct information to the clients over phone.
∎ Provide information to patients and visitor as required
∎ Responsible for Patient Bill.
∎ Responsible for undertaking admission and discharging procedures.
∎ Ability to handle clients and satisfy them with the set service policies of the organization.
∎ Should be able to understand prescription.
∎ Development of new clients and maintain good relationship with existing clients.
∎ Prepare report as required by Departmental head and team leader.
∎ Managing of Front Desk Operations.Attending calls on the reception.
∎ Visitor management.
∎ Co-ordinate for Interviews
∎ Handling courier inward/outward
∎ Provide correct information to the clients over phone.
∎ Provide information to patients and visitor as required

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Shyamoli)

Company Information:
∎ Trauma Center
∎ 22/8/A Block B, Mirpur Rood, Shyamoli (Opp. Shishu Mela), Dhaka

Address::
∎ 22/8/A Block B, Mirpur Rood, Shyamoli (Opp. Shishu Mela), Dhaka

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 May 2025

Category: Medical/Pharma