Officer/Sr. Officer, Customer Service

Job Description

Title: Officer/Sr. Officer, Customer Service

Company Name: Shubornobhumi Housing Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA)
∎ Skills Required: Reporting and Documentation, Strong communication skills

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management (CRM), Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s): Real Estate, Call Center

Job Responsibilities:
∎ Maintain project wise customer database.
∎ Ensure all due are timely collected (in-house/outside) as per agreed payment schedule.
∎ Give reminder (over phone/ via email and/or letter) to the customer
∎ Deal all sorts of customer query and complaint
∎ Maintain regular communication with customers/ land owners and keep them updated in all necessary issues.
∎ Categories the overdue payment and take necessary action.
∎ Assist in arranging land registration in favor of customer.

Additional Requirements:
∎ Age at most 35 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Dec 2023

Company Information:
∎ 3 Dec 2023
∎ Shubornobhumi Housing Limited
∎ Address : Corporate HQ: Shanta Western Tower (Level-13), Bir Uttam Mir Shawkat Road, 186 Tejgaon Industrial Area; Dhaka-1208, Bangladesh.

Category: Customer Support/Call Centre

: