Quality Control Officer

Job Description

Title: Quality Control Officer

Company Name: FIFO Tech

Vacancy: 05

Age: 22 to 32 years

Location: Dhaka (Kawran Bazar)

Salary: Negotiable

Experience:
∎ 1 to 3 years

Published: 11 Jul 2024

Education:
∎ Bachelor degree in any discipline

Requirements:

Additional Requirements:
∎ Age 22 to 32 years
∎ Excellent verbal, written and interpersonal communication skills.
∎ Outstanding customer service skills and dedication to providing exceptional customer service.
∎ Must be proficient with MS Office.
∎ (Microsoft Excel preferred) Focus on quality and customer service.
∎ Solid Time Management skills.
∎ Telco Background highly recommended.
∎ Excellent verbal, written and interpersonal communication skills.
∎ Outstanding customer service skills and dedication to providing exceptional customer service.
∎ Must be proficient with MS Office.
∎ (Microsoft Excel preferred) Focus on quality and customer service.
∎ Solid Time Management skills.
∎ Telco Background highly recommended.

Responsibilities & Context:
∎ Monitoring inbound and outbound call,
∎ Customer Service performance.
∎ Developing, creating and implementing call center quality processes and procedures.
∎ Prepare, monitor and analyze daily reports for productive actions.
∎ Provide feedback to Call Center Supervisor and concern department.
∎ Perform other duties as assigned.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kawran Bazar)

Company Information:
∎ FIFO Tech
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm

Address::
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Aug 2024

Category: Customer Support/Call Centre