Query and Call Center Officer
Job Description
Title: Query and Call Center Officer
Company Name: NEXTGEN GROUP (AN AUSTRALIAN BD VENTURE)
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer Operating, Customer Support/ Client Service
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Excellent communication skill, Flaunt in English
∎ Freshers are also encouraged to apply.
Job Context:
∎ NextGen is a sister concern of Digital Entrepreneur Hub and a fast-growing EduTech organization with offices in Australia, and Bangladesh. We are a specialized venture working for enhancing skills with proficient educational training and higher studies. NextGen is creating cross-cultural digital entrepreneurship in a global perspective.
∎ We are looking for a young and effective Query and Call Center Officer to handle communication of our various agencies.
Job Responsibilities:
∎ Answering inbound calls and making outbound calls.
∎ Handling customer complaints.
∎ Managing and updating customer databases.
∎ Collecting and reporting on customer feedback.
∎ Training and onboarding new call center agents.
∎ Build sustainable customer relationships.
∎ Organize all conversation records.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ As Per Company's Policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 May 2023
Company Information:
∎ 21 May 2023
∎ NEXTGEN GROUP (AN AUSTRALIAN BD VENTURE)
∎ Address : House: 85, Road:4, Block: B, Banani
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 27th May 2023
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