Relationship Officer / Manager – Privilege Banking Centre

Job Description

Title: Relationship Officer / Manager – Privilege Banking Centre

Company Name: A reputed private commercial bank

Vacancy: --

Location: Anywhere in Bangladesh

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Banks

Published: 18 May 2025

Education:
∎ Bachelor/Honors
∎ Bachelor degree from any UGC-approved university, no 3rd division is allowed.

Requirements:

Additional Requirements:
∎ Sharp communicator with client-centric approach
∎ Strong portfolio ownership and growth mindset
∎ Efficient, reliable in service delivery
∎ Collaborative and dependable team player
∎ Laser-focused on targets and results
∎ Skilled in strategic cross-selling
∎ Trusted financial advisor to clients
∎ Sharp communicator with client-centric approach
∎ Strong portfolio ownership and growth mindset
∎ Efficient, reliable in service delivery
∎ Collaborative and dependable team player
∎ Laser-focused on targets and results
∎ Skilled in strategic cross-selling
∎ Trusted financial advisor to clients

Responsibilities & Context:
∎ Business Target Achievement: Meet individual targets by onboarding new Privilege clients, growing deposit portfolios, acquiring fresh deposits, and cross-selling credit cards.
∎ Portfolio Management: Manage a personal portfolio of Privilege clients, focusing on relationship building and portfolio growth.
∎ Client Servicing: Act as a one-stop service provider, ensuring seamless end-to-end communication and delivery of Privilege value propositions.
∎ Operational Excellence: Maintain high service standards through strict adherence to due diligence and operational protocols.
∎ Complaint Resolution: Handle client complaints efficiently, ensuring timely and satisfactory resolutions.
∎ Market Awareness: Stay informed about the bank’s products and monitor competitors’ offerings to maintain strategic insight.
∎ Reporting & MIS: Prepare and submit reports/MIS as required by the Centre Manager.
∎ Managerial Support: Assist the Centre Manager with operational and administrative tasks as needed.
∎ Compliance & Audit: Ensure full compliance with bank policies and regulatory requirements; respond to audit observations appropriately.
∎ Issue Escalation: Immediately report any compliance-related concerns to the appropriate authority/channel.
∎ Team Collaboration: Uphold a positive and collaborative attitude, contributing to the overall performance of the Privilege Centre.
∎ Business Target Achievement: Meet individual targets by onboarding new Privilege clients, growing deposit portfolios, acquiring fresh deposits, and cross-selling credit cards.
∎ Portfolio Management: Manage a personal portfolio of Privilege clients, focusing on relationship building and portfolio growth.
∎ Client Servicing: Act as a one-stop service provider, ensuring seamless end-to-end communication and delivery of Privilege value propositions.
∎ Operational Excellence: Maintain high service standards through strict adherence to due diligence and operational protocols.
∎ Complaint Resolution: Handle client complaints efficiently, ensuring timely and satisfactory resolutions.
∎ Market Awareness: Stay informed about the bank’s products and monitor competitors’ offerings to maintain strategic insight.
∎ Reporting & MIS: Prepare and submit reports/MIS as required by the Centre Manager.
∎ Managerial Support: Assist the Centre Manager with operational and administrative tasks as needed.
∎ Compliance & Audit: Ensure full compliance with bank policies and regulatory requirements; respond to audit observations appropriately.
∎ Issue Escalation: Immediately report any compliance-related concerns to the appropriate authority/channel.
∎ Team Collaboration: Uphold a positive and collaborative attitude, contributing to the overall performance of the Privilege Centre.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ A reputed private commercial bank

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 May 2025

Category: Bank/Non-Bank Fin. Institution