Reservation Officer

Job Description

Title: Reservation Officer

Company Name: Famous Aviation

Vacancy: 2

Job Location: Dhaka (Kakrail)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Context:
∎ Looking for individuals to work for IATA agency with a minimum of 2 to 5 years of Advanced level reservation & ticketing experience on Sabre, Gallileo & Amadeus GDS system.
∎ The candidate must have good communication skill and proven experience in Customer Service.

Job Responsibilities:
∎ Must Maintain the office time at 10am
∎ Respond to customer queries quickly for Fare search, Fare quote, Booking, Issuing, Re-issue, Cancellation, Void, Refunds, EMD.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, accounts and others accordingly.
∎ Must follow the Airlines terms and conditions and ADM policies.
∎ Maintain the group package, group ticket.
∎ Must follow the Email.
∎ Respond Customer phone calls and also land phone calls.

Additional Requirements:
∎ Age 25 to 40 years
∎ Bachelor degree in any discipline
∎ Training/ Trade Course: ATAB,IATA
∎ Skills Required: Amadeus, Galileo, Sabre

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Aug 2023

Company Information:
∎ 10 Aug 2023
∎ Famous Aviation
∎ Address : 33, Vip Road, Kakrail, Dhaka-1000
∎ Business : Famous Aviation is an IATA accredited and embassy authorized travel agency . Our Main activities are Air Ticketing, Travel Consultancy,Visa Processing operating tour , corporate event and holidays package.

Category: Customer Support/Call Centre

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Source: bdjobs.com

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