Reservations Agent

Job Description

Title: Reservations Agent

Company Name: Radisson Blu Dhaka Water Garden

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Contractual

Educational Requirements:
∎ Diploma in Hotel Management

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following business area(s): Hospital, Hotel

Job Responsibilities:
∎ Input and process all the Reservations in Opera PMS by following up SOP of reservations.
∎ Checks On-line/CRS bookings and update accordingly.
∎ Follows up all the e-mail communications received for the reservations or any updates of reservations
∎ Updates the payment of On-line bookings and Third party/Travel Agent bookings if requires the CC to uploading from WRD
∎ Dealing with host or guest's request/preferences with 'Yes I Can' attitude
∎ Follows up and update Airlines crew requisitions daily basis
∎ Upselling the rooms based on demands
∎ Gives personal attention, takes the responsibilities, uses team work
∎ Handle guests complaints with empathy and finds a solution and follow through when resolve the problems
∎ Performs other duties as required to provide Yes I Can attitude.
∎ Demonstrate personal ownership of the tasks and follow through.

Additional Requirements:
∎ Age 23 to 27 years
∎ Minimum 2 Years Experience in any hotel will get preference

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 3
∎ Uniform with laundry facilities.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Mar 2023

Company Information:
∎ 23 Mar 2023
∎ Radisson Blu Dhaka Water Garden
∎ Address : Airport Road, Dhaka Cantonment, Dhaka
∎ Web : www.radissonblu.com/hotel-dhaka
∎ Business : Five Star International Hotel

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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