Job Description

Title: Sales Marketing and Customer Service Head

Company Name: Bangladesh SEZ Ltd.

Vacancy: --

Location: Narayanganj

Minimum Salary: Negotiable

Experience:
∎ At least 8 years
∎ The applicants should have experience in the following business area(s):Manufacturing (Light Engineering and Heavy Industry)

Published: 13 Mar 2025

Education:
∎ Bachelor/Honors
∎ Graduation from any reputed national or foreign university.
∎ Graduation from any reputed national or foreign university.

Requirements:

Additional Requirements:
∎ 2+ years of working experience mainly in any industrial park will get preference.
∎ Work experience in any Japanese company in sales team will be an added. advantage.
∎ Good communication skills (written & verbal) both in Japanese, English and Bengali.
∎ Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
∎ 2+ years of working experience mainly in any industrial park will get preference.
∎ Work experience in any Japanese company in sales team will be an added. advantage.
∎ Good communication skills (written & verbal) both in Japanese, English and Bengali.
∎ Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

Responsibilities & Context:
∎ Initiate sales related activity including presentation, negotiation, contract documentation etc.
∎ Marketing activity including research, documentation, advertisement etc.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
∎ Support management in customer service-related activities, i.e., understand clients need and support accordingly.
∎ Manage and supervise tasks and duties of staff in the department
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication.
∎ Follow communication procedures, guidelines and policies as per different government bodies and inform potential customers based on their needs.
∎ Any related task assigned from the management.
∎ BSEZ is the first economic zone developed by a Japanese company in the nation, established jointly in partnership with the Government of Bangladesh (Bangladesh Economic Zones Authority (BEZA). Currently we are looking for a customer and sales support officer suitably qualified, experienced, dynamic, self-motivated, and highly responsible officer Office near Sonpara, Panchrukhi (Narayanganj). The candidate should possess a good physique and be able to accept challenging responsibilities, personal qualities of integrity, creativity, and good interpersonal and communication skills are desired. The ideal candidate will have knowledge of and experience of managing clients in any international level Industrial Park.
∎ Responsibilities:
∎ Initiate sales related activity including presentation, negotiation, contract documentation etc.
∎ Marketing activity including research, documentation, advertisement etc.
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
∎ Support management in customer service-related activities, i.e., understand clients need and support accordingly.
∎ Manage and supervise tasks and duties of staff in the department
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication.
∎ Follow communication procedures, guidelines and policies as per different government bodies and inform potential customers based on their needs.
∎ Any related task assigned from the management.

Compensation & Other Benefits:
∎ Pick and drop in shared car (Only from Dhaka city).
∎ Festival bonus after confirmation.
∎ Other benefits as per the organization's policy.
∎ Pick and drop in shared car (Only from Dhaka city).
∎ Festival bonus after confirmation.
∎ Other benefits as per the organization's policy.

Workplace:
∎ Work at office

Employment Status: Full Time, Contractual

Job Location: Narayanganj

Company Information:
∎ Bangladesh SEZ Ltd.
∎ Sonpara, Panchrukhi Via Rupganj Araihazar, Narayanganj-1460
∎ Developing and Management of Economic Zone

Address::
∎ Sonpara, Panchrukhi Via Rupganj Araihazar, Narayanganj-1460
∎ Developing and Management of Economic Zone

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Apr 2025

Category: Marketing/Sales