Senior Call Center Agent [ For International Campaign ]

Job Description

Title: Senior Call Center Agent [ For International Campaign ]

Company Name: 360-SUPPORTS

Vacancy: 30

Age: at most 35 years

Location: Dhaka (Khilkhet)

Salary: Tk. 20000 - 25000 (Monthly)

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Call Center

Published: 6 May 2024

Education:
∎ A Level
∎ Bachelor of Business Administration (BBA)
∎ O Level
∎ American International University Bangladesh,North South University,Independent University, Bangladesh,BRAC University,Uttara University students will get preference

Requirements:

Additional Requirements:
∎ Age at most 35 years
∎ Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
∎ Fluently Speaking English and Good sales ability is MUST.
∎ Excellent communication skill.
∎ The patience and ability to engage customers in conversation.
∎ Working knowledge of relevant computer software.
∎ The ability to handle rejection and stress in soliciting customers.

Responsibilities & Context:
∎ The Telemarketing Representative’s responsibilities include contacting potential customers to close sales, and documenting customer information, purchases, and reactions.
∎ The Telemarketing Representative must have excellent communication skills as well as sales ability and should be meticulous in keeping records, also be able to handle all aspects of making a sale.
∎ You need to answer outbound B2B/ B2C calls from USA to sell our product & services.
∎ You need to ask questions to understand customer requirements and close the deal.
∎ You need to be receiving calls & customers enquiries to sale our products/service over telephone as per the instruction provided.
∎ Applicant needs to work for night shift 5-6 days a week ( 8 PM – 6 AM Bangladesh Local Time).
∎ The Telemarketing Representative’s responsibilities include contacting potential customers to close sales, and documenting customer information, purchases, and reactions.
∎ The Telemarketing Representative must have excellent communication skills as well as sales ability and should be meticulous in keeping records, also be able to handle all aspects of making a sale.
∎ You need to answer outbound B2B/ B2C calls from USA to sell our product & services.
∎ You need to ask questions to understand customer requirements and close the deal.
∎ You need to be receiving calls & customers enquiries to sale our products/service over telephone as per the instruction provided.
∎ Applicant needs to work for night shift 5-6 days a week ( 8 PM – 6 AM Bangladesh Local Time).

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Performance bonus, Weekly 2 holidays, Over time allowance
∎ Salary Review: Half Yearly
∎ Transport Allowance 2000 BDT
∎ Attendance 2000 BDT
∎ Sales Bonus : 3000 to 10000 BDT [ Based on performance ]
∎ Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]
∎ Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]
∎ Transport Allowance 2000 BDT
∎ Attendance 2000 BDT
∎ Sales Bonus : 3000 to 10000 BDT [ Based on performance ]
∎ Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]
∎ Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Khilkhet)

Job Highlights:
∎ We are 360-SUPPORTS" a growing international call center looking for Experienced Telemarketing Representative & English Medium Students for USA Based campaigns responsible for soliciting sales over the telephone, who must be Fluent in English.

Read Before Apply: Please don't apply if you don't have working experience in International call center & you can't speak in English Fluently. We urgently need to hire a good number of Agents so apply ASAP to get hired.

Apply Procedure:

Walk in Interview:

Company Information:
∎ 360-SUPPORTS
∎ 9'th Floor, Baitul Holdings Building( Opposite building of UCB Bank ), Bot-tola, Khilkhet lakecity Road, Khilkhet, Dhaka -1229
∎ www.360-supports.com
∎ We are 360 supports. One of the leading Call Center / Outsourcing Company located in Bangladesh, Asia. We have started our business in 2016 with a small team and now we have 20+ employees through-out the world. We are a growing company with a good track record of achieving goals and awards from number of client’s world-wide.

Address::
∎ 9'th Floor, Baitul Holdings Building( Opposite building of UCB Bank ), Bot-tola, Khilkhet lakecity Road, Khilkhet, Dhaka -1229
∎ www.360-supports.com
∎ We are 360 supports. One of the leading Call Center / Outsourcing Company located in Bangladesh, Asia. We have started our business in 2016 with a small team and now we have 20+ employees through-out the world. We are a growing company with a good track record of achieving goals and awards from number of client’s world-wide.

Application Deadline: 5 Jun 2024

Category: Customer Support/Call Centre