Senior Customer Service Executive

Job Description

Title: Senior Customer Service Executive

Company Name: Marriage Solution BD

Vacancy: --

Age: 22 to 35 years

Location: Dhaka (GULSHAN 1, Lalmatia)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Consulting Firms

Published: 3 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 35 years
∎ Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
∎ Customer feedback analysis and report analysis and telemarketing .
∎ Skilled people will be given priority.
∎ Expert in Communication, skilled , Smart, Dynamic, and Dedicated.
∎ Height: Minimum 5 feet 1 inches.
∎ experience in others marriage media.

Responsibilities & Context:
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (GULSHAN 1, Lalmatia)

Company Information:
∎ Marriage Solution BD
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ https://marriagesolutionbd.com/
∎ Facebook: Marriage Solution BD
01618871047

Address::
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ https://marriagesolutionbd.com/
∎ Facebook: Marriage Solution BD01618871047

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 2 Jun 2025

Category: Customer Support/Call Centre