Job Description

Title: Senior Manager - Operations

Company Name: Marie Stopes Bangladesh (MSB)

Vacancy: --

Location: Anywhere in Bangladesh

Experience:
∎ At least 8 years

Published: 12 Mar 2025

Education:
∎ MBBS and/or MPH/master’s degree in Hospital Administration/ Business Administration or any related field.
∎ MBBS and/or MPH/master’s degree in Hospital Administration/ Business Administration or any related field.

Requirements:

Additional Requirements:
∎ 8 years of experience with 5 years’ experience in managerial role in leading and managing business operation ore healthcare operations in large scale or in diverse environment.
∎ Demonstrated leadership ability to work independently and in a team-oriented, collaborative environment to promote high performance culture.
∎ 8 years of experience with 5 years’ experience in managerial role in leading and managing business operation ore healthcare operations in large scale or in diverse environment.
∎ Demonstrated leadership ability to work independently and in a team-oriented, collaborative environment to promote high performance culture.

Responsibilities & Context:
∎ Responsible for meeting goals of the assigned commercially run clinics of MSB and ensure sustainable business growth through adaptation of commercial business practices in line with MSB’s strategic priorities by controlling costs, growing service income and generating surplus.
∎ Monitoring the monthly performance against the business plans of the centres and setting action plans as required to ensure targets are met.
∎ Encourage a culture of passion and commitment to drive exemplary client experiences in clinics and a focus on business growth.
∎ Develop and implement new feasible business cases for the clinics that could be part of MSB’s commercial Programs.
∎ Maintain fiscal responsibility for the assigned clinics. Direct the development, implementation, and evaluation of budget and integrate financial information for use in clinical resource management.
∎ Ensure high quality service standards of commercially run clinics are maintained and high level of client satisfaction is always achieved.
∎ Oversight of clinic marketing and responsible for creating and improving MSB brand awareness, demand creation strategies and client referral networks.
∎ Provide leadership and support in the management of direct reports, ensuring clear guidance and expectations and provision of support for capacity development where required.
∎ Provide the strategic inputs and assist the departmental heads for achieving the organizational business plan and strategies.
∎ Marie Stopes Bangladesh (MSB), a social business organization, in an affiliated of MSI Reproductive Choices, UK that works in 37 countries across the globe. MSB has been providing access to high-quality healthcare services at an affordable cost in every single region of Bangladesh, since 1988. MSB is looking for a Senior Manager – Operations to drive MSB’s commercially run centres and other commercial service delivery outlets to generate income to lead to a sustainable organization. S/he will provide direction, leadership and overall oversight direction to maternity centres and outpatient clinics run commercially of MSB including the marketing and communication activities of the clinics. This post will report to Director-Operations and based on MSB Country Support Office, Dhaka. The position requires to visit field frequently.
∎ Key Role
∎ Responsible for meeting goals of the assigned commercially run clinics of MSB and ensure sustainable business growth through adaptation of commercial business practices in line with MSB’s strategic priorities by controlling costs, growing service income and generating surplus.
∎ Monitoring the monthly performance against the business plans of the centres and setting action plans as required to ensure targets are met.
∎ Encourage a culture of passion and commitment to drive exemplary client experiences in clinics and a focus on business growth.
∎ Develop and implement new feasible business cases for the clinics that could be part of MSB’s commercial Programs.
∎ Maintain fiscal responsibility for the assigned clinics. Direct the development, implementation, and evaluation of budget and integrate financial information for use in clinical resource management.
∎ Ensure high quality service standards of commercially run clinics are maintained and high level of client satisfaction is always achieved.
∎ Oversight of clinic marketing and responsible for creating and improving MSB brand awareness, demand creation strategies and client referral networks.
∎ Provide leadership and support in the management of direct reports, ensuring clear guidance and expectations and provision of support for capacity development where required.
∎ Provide the strategic inputs and assist the departmental heads for achieving the organizational business plan and strategies.

Compensation & Other Benefits:
∎ Competitive salary & benefit packages will be offered for deserving candidate as per policy.
∎ Competitive salary & benefit packages will be offered for deserving candidate as per policy.

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Read Before Apply:

If you are passionate about making a difference in society, please download the MSB’s standard Application Form https://mariestopes.org.bd/join-our-team/} or Download job application form and send the duly filled form with cover letter, highlighting your suitability for the position via email: hr@mariestopesbd.org by 5 April 2025. The application will be accepted in the MSB standard format only.

Marie Stopes Bangladesh (MSB) is an equal opportunity employer and do not accept any form of influence for recruitment. MSB does not tolerate child abuse in any form by anyone who works for or is associate with the organisation in any capacity

Apply URL::

Apply Procedure:

Email your CV:
∎ Send your CV to the given email hr@mariestopesbd.org

Company Information:
∎ Marie Stopes Bangladesh (MSB)
∎ House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207
∎ https://mariestopes.org.bd/
∎ Marie Stopes Bangladesh (MSB) is leading NGO affiliated with Marie Stopes International, UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh.

Address::
∎ House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207
∎ https://mariestopes.org.bd/
∎ Marie Stopes Bangladesh (MSB) is leading NGO affiliated with Marie Stopes International, UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh.

Application Deadline: 5 Apr 2025

Category: Production/Operation