Senior Supervisor – COMs Team
Job Description
Title: Senior Supervisor – COMs Team
Company Name: A Reputed National Organization
Vacancy: 3
Job Location: Cox's Bazar (Ukhia)
Employment Status: Full-time, Contractual
Educational Requirements:
∎ Bachelor Degree in Social Science / Political Science / Social work / Community Development Law or other related discipline.
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following business area(s):
NGO, Development Agency
Job Context:
∎ Community Based Protection Project
∎ The purpose of the position is to carry out the duties & responsibilities of ‘Senior Supervisor – COMs Team’ under the supervision of ‘CBP Coordinator’ and ensure effective implementation of the organizational Community Based Protection Project Activities.
∎ The duration of the contract will be until December 31, 2022.
Job Responsibilities:
∎ 1. Management of Community Outreach Member (COM) Programme
∎ • Advertise, recruit and provide training and orientation to COMs following the standards (see Admin Rules and Regulations)
∎ • Establish/maintain/update database of COMs (date of recruitment, profiles, training attendance) in the respective location of responsibility
∎ • Provide regular feedback to the Coordinator and CBP progamme on the status of the COMs and relevant changes in the COMs composition in the camp
∎ • Ensure the target for age and gender representation in COMs is reached (50 per cent women).
∎ • COM supervisor has overall management for camps under his/her coverage.
∎ 2. Administrative support
∎ • Work with the Coordinator and partner management to plan for the material and logistical needs of the program
∎ • Support Coordinator – COMs & Community groups to the distribution of material (for instance, forms, vests, stationery), administrative (i.e. issuance of ID card, attendance record keep and filing, payment of support cost, approval of sick/business leave) and logistical needs (arrange training venue, lunches, breaks and other amenities) to enable COMs to perform their work efficiently.
∎ • Senior Supervisor – COMs Team has over responsibility for the administration of the COMs programme in her/his camp.
∎ 3. Supervision of COMs, organization of work plan and mobilization
∎ • Supervising and guiding the COMs in their duties and activities, monitor and evaluate the COMs’ performance
∎ • Conduct meetings with CM Associate to discuss the performance of the COM Team, challenges, gaps and proposed solutions, and to develop different materials to implement the program activities
∎ • Provide technical guidance to COM Team to identify issues for service training and monitor regular implementation of the service training in the community.
∎ • Participate regularly in the COM activities (such as home visits, case referrals, service training, awareness-raising and Saturday initiative) to deepen his/her understanding of the work of volunteers, impacts, challenges, areas for improvement
∎ • Organize and/or participate in focus group discussions to collect baseline data, build rapport with the community and obtain information to implement/improve the COM activities
∎ • Ensure the COMs are aware of the COM Rules and Regulations and promote their compliance
∎ • Mobilize COMs to attend meetings with visitors, representatives from government, and local and international organizations.
∎ • Support Seniors/colleaguesto address complaints and/or conflicts in the workplace, misconduct and violations of the rules and regulations or code of conduct by the COMs in a timely, responsible and professional manner and in accordance with the operational standards.
∎ 4. Debriefing, experience sharing, learning, morale-building
∎ • Support Seniors/colleagues to maintain communication with the volunteers regularly to understand the problems, challenges they face in their work, and together with the team, identify and implement creative solutions
∎ • Share information from the organization & Supervisory Meeting and discuss its impact and advise COMs of any adjustments to their activities
∎ • Maintain communication with the volunteers regularly to understand the problems, challenges they face in their work, and together with the team, identify and implement creative solutions
∎ • Identify good practices, promote and recognize outstanding work performance or contribution from COM team member
∎ 5. Case referral and management
∎ • Support Seniors/colleagues to review the intake and referral forms and discuss with the COMs on actions/responses.
∎ • Support Seniors/colleagues in documenting and keeping an accurate and timely record of cases, actions are taken, outcomes and case status according to the agreed format and presentation style
∎ 6. Reporting
∎ • Monitor and keep the organization and COM Coordinator updated on the protection incidents, and/or any instances or situations that may impact the safety and security of the COMs, staff, and objectives of the program.
∎ • Prepare and submit the following reports to the COM Coordinator:
∎ o Weekly statistical report on the COM’s activities
∎ o Bi-weekly narrative report on the supervisor’s activities
∎ o Bi-weekly narrative report on protection problems and trends
∎ o COM profile and database (personal information/training record)
∎ o Keep COM’s attendance
∎ o Referral tracking sheet (individual cases)
∎ o Record of the Camp Coordination Meeting including camp situations, protection challenges, new services/new actors, issues of relevance to the program
∎ 7. Retention and capacity building
∎ • Keep the COMs motivated and interested in their work
∎ • Support Seniors/colleagues to build the COM’s knowledge, expertise and experience in core and cross-functional skills
∎ • Support Seniors/colleagues to identify and assess the COMs and team leader’s learning needs and support his/her learning and self-development
∎ • Support Seniors/colleagues to improve on knowledge/skill/attitude gaps of the volunteers i.e. literacy, English, reasoning, leadership skills
Additional Requirements:
∎ Age at least 23 years
∎ Both males and females are allowed to apply
∎ Experience in the field of Community Based Protection activities
∎ Must have proven experience in managing similar projects Successfully
∎ Ability to work independently & must have experience of team management
∎ Strong analytical, problem-solving, Conflict Management and decision-making capabilities
∎ Willingness and ability to work in hardship environments
∎ Diplomacy, tact and negotiating skills are essential
∎ Previous exposure to UN sector approach at field implementation level
∎ Profound management skills in implementing comprehensive organizational development projects
∎ Excellent verbal and written communication, presentation and reporting skills in English and effective interpersonal and negotiation skills, proven through successful interactions with all levels of stakeholder groups.
∎ Female candidates are encouraged to apply
Salary: Tk. 57000 (Monthly)
Compensation & Other Benefits:
∎ As per Human Resource Policies & Procedures of the organization.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Jun 2022
Company Information:
∎ 27 May 2022
∎ A Reputed National Organization
Category: NGO/Development
: APPLICATION PROCESS• Interested persons are requested to apply with a complete CV with contact mobile / telephone number and a copy of recent passport size photograph.• Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.• Application must be submitted through online by clicking on Apply Online Button.Note: Application sent by email will not be considered.Only short-listed candidates shall be contacted. References will be taken and background and Anti-terrorism checks will be carried out in conformity with organization’s Safeguarding policy of Children and Adults and Anti-Money Laundering Policy & Prevention of Terrorist FinancingATTENTION:• The organization aims to attract and select a diverse workforce ensuring equal opportunity to everyone irrespective of race, age, gender, class, ethnicity, disability, location and religion.• The organization is committed to ensuring that wherever we work there is no tolerance for the abuse of power, privilege or trust.• The Organization reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind.• All employees are expected to abide by the Protection from Sexual Exploitation and Abuse & Child Protection Policy of the organization.• The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities seriously.
Source: bdjobs.com
Deadline Expired on 4th Jun 2022
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