Senior/Admin & Customer Relations Executive
Job Description
Title: Senior/Admin & Customer Relations Executive
Company Name: ChefOnline
Vacancy: Not specific
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Graduate from a reputed university (Preferably Major in Marketing and Minor in HR)
∎ Candidates with an O-level/A-level background will get preference
∎ Strong communication skills along with a customer-oriented attitude (IELTS band 8.0 or above)
∎ Minimum 3 years' experience in Admin & Customer Service
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ ChefOnline is a UK-based National Online Food Ordering Portal for restaurants and takeaways across the UK.
∎ We are looking for a candidate to set and monitor marketing strategies that will foster profitable long-term relationships with clients. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns.
Job Responsibilities:
∎ Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
∎ Act as point of contact for complaints and escalate issues as appropriate
∎ Review customer care practices on a continual basis to make sure that all customers are getting the attention they deserve.
∎ Monitor and train the customer relationship team members to ensure a unified and uniform approach to attending to customers.
∎ Set specific marketing strategies to retain customers
∎ Other ad-hoc tasks
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 2 Mar 2022
Company Information:
∎ 31 Jan 2022
∎ ChefOnline
∎ Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Web : www.chefonline.com
∎ Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.
Category: Marketing/Sales
: Please do not apply if you do not meet the requirements
Source: bdjobs.com
Deadline Expired on 2nd Mar 2022
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