Sr. Executive (Customer Service)
Job Description
Title: Sr. Executive (Customer Service)
Company Name: Biswas Group Ltd.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor in Engineering (BEngg), Diploma in Engineering, Bachelor of Architecture (B.Arch), Diploma in Architecture
Experience Requirements:
∎ 3 to 7 year(s)
Job Responsibilities:
∎ Maintain Strong Business Relationship with Clients.
∎ Respond Promptly to Customer Queries and Resolve any Issues they have.
∎ The Required Candidate Should Have Extensive Knowledge In Real Estate Industry, Pre & Post Project Management and Building Construction.
∎ Must Have Knowledge and Expertise on Modern Building Problem & Solutions.
∎ Capable to Maintain Standard Record Keeping System to ensure proper Customer Service.
∎ Ensure Quality Control & Quality Assurance of Ongoing and Finished Products.
∎ Must Have The Ability to Coordinate & Manage Multiple Projects.
∎ Ensure that Customer Information's are Maintained Accurately.
∎ Manage large amounts of Incoming Calls.
∎ Project visit as & when required.
∎ Identify and Assess Customers' Needs to Achieve Satisfaction.
∎ Build Sustainable Relationships through Interactive Communication.
∎ Handle Complaints, Provide appropriate solutions and alternatives within the time limits.
∎ Communicate with Customers regarding their Installment & Responsible to provide Reminder.
∎ Prepare day to day report on Collection & Dues.
∎ Prepare Monthly Credit, Collection & Quarterly Sales Collection Report for Management.
Additional Requirements:
∎ Age at least 27 years
∎ Both males and females are allowed to apply
∎ 03 (Three) years or more working Experience in Real Estate Industry.
∎ Skilled in operating Auto CAD.
∎ Effective Time Management Skills and the ability to meet deadlines.
∎ Fairly Good in Spoken & Written in Bangla & English.
∎ Extensive Knowledge in MS Office Package.
∎ Customer friendly attitude & Well Mannered.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Aug 2023
Company Information:
∎ 25 Jul 2023
∎ Biswas Group Ltd.
∎ Address : Corporate Office: Road #22, House #140, 1st Floor, New DOHS, Mohakhali, Dhaka-1206
∎ Web : www.biswasgroupltd.com
Category: Engineer/Architect
:
Source: bdjobs.com
Deadline Expired on 8th Aug 2023
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