Sr. Executive, Software Development & Support
Job Description
Title: Sr. Executive, Software Development & Support
Company Name: R A K Ceramics (Bangladesh) Limited
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Engineering, Master of Science (MSc) in Computer Science/ Engineering
∎ Preferably certified in OCP Developer & ITIL
Experience Requirements:
∎ 3 to 4 year(s)
Job Responsibilities:
∎ Regular follow up, monitor & reporting the IT support/ Service Desk
∎ Identifies and resolve systemic issues to prevent them from repeating
∎ Support for legacy /non SAP software (VAT, LC, PF, GF, WPPF, RAK Security & Power, telephone, Vehicle management)
∎ Support HCM team for time data and help for salary preparation
∎ Work with IT third party suppliers and service providers who are responsible of the various processes to ensure effective IT customer service
∎ Work closely with & maintain relationships with IT personnel and office stuff
∎ Manages the daily operational activities that develop and implement technical plans within IT
∎ Develops and proposes options with pros/cons and risk, and works with IT head to finalize the best IT solution that meets business needs.
∎ Participates in and contributes to the development of technical approaches and/or the recommendation of current system enhancements.
∎ Stays abreast of industry leading best IT practices and brings them to the attention of the leadership team for innovative application.
∎ Ad-hoc:
∎ Perform any ad-hoc duties as required for IT service
∎ Work as a IT support Engineers when other support engineers will be busy
Additional Requirements:
∎ Age 24 to 35 years
∎ Minimum 3-4-year experience of IT job for software development
∎ Strong knowledge on SQL and PL/SQL
∎ Strong knowledge and practical experience on Oracle Developer 6i, 10g, WebLogic (Forms and Reports) and TOAD
∎ Expert level knowledge on Database design and Administration in Oracle
∎ Sound Skill for managing the IT users and IT technical
∎ Proactive approach to managing the IT services
∎ Good organizational and managing skills to meet the service SLA
∎ Ability to work with people at all the levels of the organization
∎ Knowledge of industry standards IT service and good practices
∎ Foundation knowledge of all ITIL Service Management disciplines
∎ In depth knowledge of IT operations, disciplines and impact
∎ Good verbal & written communication skills in Bengali & English.
∎ Experience of managing and transitioning IT change projects into live environments.
∎ Management of Supplier and service provider, including commercial and contract management, in a multiple vendor environment.
∎ Ability to effectively prioritize the IT service on demands in accordance with agreed service plans and performance indicators
∎ Strong knowledge of business software module and data flow including SAP and Non SAP
∎ Demonstrable experience in Service Management in a similar organization
∎ Implementation of IT project as a team member
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Provident fund, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 8 Dec 2020
Company Information:
∎ 23 Nov 2020
∎ R A K Ceramics (Bangladesh) Limited
∎ Address : R A K Tower (7th, 8th, & 9th Floor), Plot # 1/A, Jashim Uddin Avenue,Sector# 3, Uttara Model Twon, Dhaka-1230
∎ Web : www.rakcerambd.com
∎ Business : The core business is to manufacture and sell of tiles and sanitary wares.
Category: IT/Telecommunication
: .
Source: bdjobs.com
Deadline Expired on 8th Dec 2020
Similar Jobs
Digital Marketing Specialist
Hiring Senior Magento Developer – Remote
Executive, Software Engineer (MIS)
Executive, SD (Software Engineer)
Sr. Executive, SD (Software Engineer)
IT Executive
TRACKING EXPERT / FRONTEND DEVELOPER
Assistant Manager, Network Planning and System Solutions
MIS Officer
Technical Support Engineer
Software Engineer
Software Engineer
Full Stack PHP Developer
React Developer
Senior JAVA Developer
JAVA Developer
Flutter Developer
test_job
Senior Executive/ Executive - HR & Admin
Flutter Developer
Web Data Analytics Specialist
Senior Officer - IT
Digital Marketing
.Net Application Developer
Development Manager
Oracle Apex Developer (Programmer)
Software Developer
Junior Developer
MEAN Stack Developer
Team Leader, MERN Full Stack Development Team
Manager - SEO
IT Executive
Data Artist (Associate) (Morning & Afternoon Shift)
Full Stack Javascript/Typescript / React/ Next.js / Node Developer
.NET Developer
Asst. Executive/Executive (IT)
Senior Java Application Developer
Senior WordPress, Shopify Expert
Digital Marketing & SEO Expert (Content Writer)
Executive SCM
Facebook Group