Sr Officer (Visa & Tour Management)

Job Description

Title: Sr Officer (Visa & Tour Management)

Company Name: Mount 2 Ocean Travel & Tourism Ltd.

Vacancy: 02

Age: 22 to 45 years

Location: Dhaka (Shantinagar)

Minimum Salary: Negotiable

Experience:
∎ At least 2 years

Published: 22 May 2025

Requirements:

Additional Requirements:
∎ Age 22 to 45 years

Responsibilities & Context:
∎ Oversee and manage the end-to-end visa application process for various countries, ensuring accuracy, completeness, and adherence to all regulations.
∎ Provide expert guidance to clients on visa requirements, documentation, and interview preparation.
∎ Liaise effectively with embassies, consulates, and visa application centers.
∎ Stay continuously updated on the latest visa policies, regulations, and changes across different destinations.
∎ Troubleshoot and resolve any visa-related issues or rejections.
∎ Maintain meticulous records of all visa applications and their status.Hotel Reservation:
∎ Handle hotel bookings and reservations for individual clients and groups, both domestically and internationally.
∎ Negotiate competitive rates with hotels and other accommodation providers.
∎ Ensure all reservation details are accurate and confirmed.
∎ Provide clients with comprehensive information regarding their hotel accommodations.Tour Arrangement:
∎ Plan, design, and execute customized tour packages for individuals and groups, both inbound and outbound.
∎ Coordinate with various service providers, including airlines, transportation companies, guides, and activity organizers.
∎ Develop detailed itineraries, considering client preferences, budget, and travel objectives.
∎ Manage all aspects of tour logistics, ensuring a smooth and enjoyable experience for clients.
∎ Provide on-call support to clients during their tours as needed.Client Management:
∎ Build and maintain strong relationships with clients, providing excellent customer service.
∎ Address client queries and concerns promptly and professionally.
∎ Provide clear and concise information regarding visa, tour, and accommodation options.Documentation & Reporting:
∎ Maintain accurate and organized records of all visa applications, tour bookings, and financial transactions.
∎ Prepare regular reports on visa processing status, tour sales, and client feedback.Requirements:
∎ Experience: Minimum 2 years of demonstrable experience in a similar role within the visa processing, tour and travel, or education and migration sector.
∎ Skills:
∎ Visa Processing Expertise: In-depth knowledge of visa procedures and requirements for popular travel destinations (e.g., Schengen countries, Canada, Australia, UK, USA, etc.)
∎ Tour Management Proficiency: Proven ability to plan, organize, and execute diverse tour packages.
∎ We are seeking a highly motivated and experienced Senior Executive (Visa & Tour Management) to join our dynamic team. If you have a proven track record in efficient visa processing and seamless tour arrangements, we encourage you to apply.
∎ Visa Processing:
∎ Oversee and manage the end-to-end visa application process for various countries, ensuring accuracy, completeness, and adherence to all regulations.
∎ Provide expert guidance to clients on visa requirements, documentation, and interview preparation.
∎ Liaise effectively with embassies, consulates, and visa application centers.
∎ Stay continuously updated on the latest visa policies, regulations, and changes across different destinations.
∎ Troubleshoot and resolve any visa-related issues or rejections.
∎ Maintain meticulous records of all visa applications and their status.
∎ Hotel Reservation:
∎ Handle hotel bookings and reservations for individual clients and groups, both domestically and internationally.
∎ Negotiate competitive rates with hotels and other accommodation providers.
∎ Ensure all reservation details are accurate and confirmed.
∎ Provide clients with comprehensive information regarding their hotel accommodations.
∎
∎ Tour Arrangement:
∎ Plan, design, and execute customized tour packages for individuals and groups, both inbound and outbound.
∎ Coordinate with various service providers, including airlines, transportation companies, guides, and activity organizers.
∎ Develop detailed itineraries, considering client preferences, budget, and travel objectives.
∎ Manage all aspects of tour logistics, ensuring a smooth and enjoyable experience for clients.
∎ Provide on-call support to clients during their tours as needed.
∎
∎ Client Management:
∎ Build and maintain strong relationships with clients, providing excellent customer service.
∎ Address client queries and concerns promptly and professionally.
∎ Provide clear and concise information regarding visa, tour, and accommodation options.
∎
∎ Documentation & Reporting:
∎ Maintain accurate and organized records of all visa applications, tour bookings, and financial transactions.
∎ Prepare regular reports on visa processing status, tour sales, and client feedback.
∎ Requirements:
∎ Experience: Minimum 2 years of demonstrable experience in a similar role within the visa processing, tour and travel, or education and migration sector.
∎ Skills:
∎ Visa Processing Expertise: In-depth knowledge of visa procedures and requirements for popular travel destinations (e.g., Schengen countries, Canada, Australia, UK, USA, etc.)
∎ Tour Management Proficiency: Proven ability to plan, organize, and execute diverse tour packages.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Shantinagar)

Company Information:
∎ Mount 2 Ocean Travel & Tourism Ltd.
∎ Mazbha Uddin Plaza (3rd Floor) 91-Siddeshowri New Circular Road Ramna Dhaka-1217
∎ www.mount2ocean.com
∎ Visa Assistance, Worldwide Hotel Reservation, Air Ticketing, Corporate Event Management, River Cruise, Inbound & Outbound Tour Package, MICE Support. We are Approved Travel Agent of Ministry of Civil Aviation and Tourism, Accredited Agent International Air Transport Association (IATA), Member of Association of Travel Agent of Bangladesh (ATAB), Pacific Asia Association of Travel Agent (PATA), Japan Association of Travel Agent (JATA)

Address::
∎ Mazbha Uddin Plaza (3rd Floor) 91-Siddeshowri New Circular Road Ramna Dhaka-1217
∎ www.mount2ocean.com
∎ Visa Assistance, Worldwide Hotel Reservation, Air Ticketing, Corporate Event Management, River Cruise, Inbound & Outbound Tour Package, MICE Support. We are Approved Travel Agent of Ministry of Civil Aviation and Tourism, Accredited Agent International Air Transport Association (IATA), Member of Association of Travel Agent of Bangladesh (ATAB), Pacific Asia Association of Travel Agent (PATA), Japan Association of Travel Agent (JATA)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 1 Jun 2025

Category: Hospitality/ Travel/ Tourism