Sr. System Engineer / NOC (ISP) Operation Manager.

Job Description

Title: Sr. System Engineer / NOC (ISP) Operation Manager.

Company Name: FASTNETBD (ISP)

Vacancy: 03

Age: 25 to 35 years

Location: Dhaka (Uttara Sector 11)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:
∎ 5 to 8 years
∎ The applicants should have experience in the following business area(s):Telecommunication, IT Enabled Service, ISP, Technical Infrastructure

Published: 4 May 2025

Education:
∎ Bachelor of Science (BSc) in Electronics and Telecommunication Engineering, Bachelor of Science (BSc) in Computer Science & Engineering
∎ CCNA, MTCNA, Cisco, professional Skill certificate, employee (NOC).

Requirements:

Additional Requirements:
∎ Age 25 to 35 years

Responsibilities & Context:
∎ • The applicants should have basic experience in the following area(s): Mikrotik Router, Cisco, IBM Server, Dell Server, EPON OLT, and GPON OLT.
∎ • The applicants should have well known in the following business area(s): ISP, NOC, CCTV & IP Phone, Attendance Machine Enabled Service.
∎ • Provide professional and friendly support consistently via telephone, electronic help desk, and live chat with outstanding customer service skills and a dedication to the customer service experience.
∎ • System monitoring and response.
∎ • Any other task assigned by management.
∎ • LAN/WAN Support for NOC.
∎ • Coordinate with head office and technical support team for early resolution of any Fiber, UTP related problem, incidents through appropriate and fast troubleshooting.
∎ • Guide the cable Technicians for proper and on time Fiber, UTP link installation as per company standard and industry best practice. Try to complete every link ASAP and with minimum time, that will increase department performance.
∎

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara Sector 11)

Job Highlights:
∎ • Good communication, negotiation, coordination and convincing skill.
∎ • Preferred Professional Certification: CCNA, MTCNA.
∎ • Skills Required: Technical Team management, Customer management (ISP).
∎

Company Information:
∎ FASTNETBD (ISP)
∎ Road # 16,House # 03 (1st Floor), Sector # 11.Uttara, Dhaka-1230.
∎ FASTNET BD is a private limited company .FASTNET BD is BTRC (Bangladesh Telecommunication Regulatory Commission) authorized ISP. It is the company of information communication and technology to provide the services, like broadband internet, network solution, CCTV Solution, Attendance & Smart Door Lock Solution other information & communication technology services etc.

Address::
∎ Road # 16,House # 03 (1st Floor), Sector # 11.Uttara, Dhaka-1230.
∎ FASTNET BD is a private limited company .FASTNET BD is BTRC (Bangladesh Telecommunication Regulatory Commission) authorized ISP. It is the company of information communication and technology to provide the services, like broadband internet, network solution, CCTV Solution, Attendance & Smart Door Lock Solution other information & communication technology services etc.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2025

Category: IT/Telecommunication