Study Abroad Operations Manager

Job Description

Title: Study Abroad Operations Manager

Company Name: EDUAID

Vacancy: 3

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 8 years
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service

Published: 29 Apr 2025

Education:
∎ Bachelor/Honors, Masters
∎ Bachelor's or Master's Degree in any discipline

Requirements:

Additional Requirements:
∎ Strong leadership, problem-solving, and organizational skills
∎ Ability to multitask and work in a fast-paced environment
∎ Excellent communication and interpersonal skills
∎ Proficiency in operating CRM software is a plus

Responsibilities & Context:
∎ Oversee day-to-day operations, supervise, train, and support the study abroad team to ensure efficiency and service excellence.
∎ Monitor key performance indicators (KPIs), report to management, and take proactive measures to enhance productivity.
∎ Develop & maintain strong relationships with international universities, institutions, aggregator platform service providers, and relevant stakeholders to facilitate student admissions and visa approvals.
∎ Assist students in making informed decisions about courses, universities, and career pathways.
∎ Ensure high levels of customer satisfaction by addressing inquiries, concerns, and feedback.
∎ Collaborate with the marketing team to execute promotional campaigns and organize events like admission days, seminars, and university outreach programs.
∎ Stay updated on visa regulations, admission policies, and global education trends
∎ The Study Abroad Operations Manager will be responsible for overseeing all operational aspects of the Study Abroad Business Unit at eduaid. This role includes ensuring smooth workflow, leading study abroad teams, managing relevant stakeholders, planning marketing initiatives, and driving overall growth. The position requires strong leadership and a customer-centric approach to ensure high-quality service and business success.
∎ Oversee day-to-day operations, supervise, train, and support the study abroad team to ensure efficiency and service excellence.
∎ Monitor key performance indicators (KPIs), report to management, and take proactive measures to enhance productivity.
∎ Develop & maintain strong relationships with international universities, institutions, aggregator platform service providers, and relevant stakeholders to facilitate student admissions and visa approvals.
∎ Assist students in making informed decisions about courses, universities, and career pathways.
∎ Ensure high levels of customer satisfaction by addressing inquiries, concerns, and feedback.
∎ Collaborate with the marketing team to execute promotional campaigns and organize events like admission days, seminars, and university outreach programs.
∎ Stay updated on visa regulations, admission policies, and global education trends

Skills & Expertise:

Compensation & Other Benefits:
∎ Competitive remuneration and performance-based incentives. Deserving candidates may expect a minimum monthly cumulative benefit of around BDT 100,000 or more
∎ 2 days weekly holidays (except Saturday) - flexibility to plan on your own
∎ Annual performance evaluation & salary increment
∎ Leave policies aligned with country regulations
∎ Competitive remuneration and performance-based incentives. Deserving candidates may expect a minimum monthly cumulative benefit of around BDT 100,000 or more
∎ 2 days weekly holidays (except Saturday) - flexibility to plan on your own
∎ Annual performance evaluation & salary increment
∎ Leave policies aligned with country regulations

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ EDUAID
∎ Dhanmondi Office : House: 66A-B/1, Road: 8/A, 1st Floor, Dhanmondi-1209 , Gulshan Office : Plot 6, Suite D4, Level 4, Gulshan 1, Dhaka 1212
∎ eduaid is a specialist immigration law firm, which is recognized by the immigration authorities of both Australia and New Zealand. eduaid was established in 2000 in Sydney and spread out offices in Melbourne, Doha, and South Asia.
eduaid has been assisting professionals, business personnel, and students with immigration advice and visa application services.

Address::
∎ Dhanmondi Office : House: 66A-B/1, Road: 8/A, 1st Floor, Dhanmondi-1209 , Gulshan Office : Plot 6, Suite D4, Level 4, Gulshan 1, Dhaka 1212
∎ eduaid is a specialist immigration law firm, which is recognized by the immigration authorities of both Australia and New Zealand. eduaid was established in 2000 in Sydney and spread out offices in Melbourne, Doha, and South Asia.eduaid has been assisting professionals, business personnel, and students with immigration advice and visa application services.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 May 2025

Category: Marketing/Sales