Support Engineer

Job Description

Title: Support Engineer

Company Name: Digicon Technologies Ltd.

Vacancy: 1

Age: 22 to 30 years

Location: Anywhere in Bangladesh

Minimum Salary: Tk. 14500 (Monthly)

Experience:
∎ At most 2 years
∎ Freshers are also encouraged to apply.

Published: 3 Sep 2024

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Must have basic understandings of windows and network troubleshooting.
∎ Provide IT Support at user end as per requirements.
∎ Hardworking and willing to take up challenges.
∎ Excellent interpersonal, communication and people management skills, strong sense of team spirit and responsibility.
∎ Good verbal and written command of the English language is a must.

Responsibilities & Context:
∎ To provide system support and general configuration of software.
∎ First line network fault handling by monitoring performance, troubleshooting problems and outages.
∎ Communication with Clients and operators with follow up.
∎ Ensure that all internal IT help desk requests are actioned.
∎ To deal with staff/customers in an empathic and technically effective manner.
∎ Provide technical assistance as required for new client projects.
∎ Ensure active tracking and record for all movement of IT assets.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Anywhere in Bangladesh

Company Information:
∎ Digicon Technologies Ltd.
∎ 242 Tejgaon I/A, Gulshan Link Road, Dhaka.

Address::
∎ 242 Tejgaon I/A, Gulshan Link Road, Dhaka.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Sep 2024

Category: IT/Telecommunication