Support Engineer & Sales Marketing
Job Description
Title: Support Engineer & Sales Marketing
Company Name: Elite Computer & Technology
Vacancy: 5
Job Location: Anywhere in Bangladesh
Employment Status: Full-time, Part-time, Contractual, Freelance
Educational Requirements:
∎ Diploma in Engineering, Bachelor degree in any discipline
∎ Skills Required: Business Development
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Communication
∎ The applicants should have experience in the following business area(s):
IT Enabled Service
Job Context:
∎ ECTLink is one of the leading internet service provider (ISP) in Bangladesh.
∎ Contributing to uninterrupted internet supply to customers. Work with responsibility. Efforts should be made to solve any problem related to the service through the concerned person or authority.
Job Responsibilities:
∎ Keeping customer complaint and resolution register through queue management
∎ Identifying and solving problems
∎ Giving daily/monthly reports
∎ Practice speaking with a clear accent and communicating on the telephone
∎ Solving problems through patience
∎ Collecting work through field workers.
∎ Proficiency in managing Internet Mikrotik routers, OLT, ODF, Switches and RADIUS servers
∎ Manage the fiber team and line up customer issues.
∎ To be resolved & troubleshoot Internet Disconnect, Internet Slow, Interruption & Router Configuration.
∎ Work support mentality as 24X7 for emergency situations.
∎ Any Other's duties as when order by Management.
∎ Updated and good communication skills (by mobile/email/internet, whatsapp and others) with management
∎ Working experience in Data center/POP will be considered as an added advantage.
Additional Requirements:
∎ Age at least 18 years
∎ Only males are allowed to apply
∎ To Virtues of responsible and accountable behavior must be the right.
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2023
Company Information:
∎ 14 Sep 2023
∎ Elite Computer & Technology
∎ Address : 101-B Malibagh Chowdhurypara, Rampura, Dhaka
∎ Business : ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network
Category: IT/Telecommunication
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