Team Leader, IT
Job Description
Title: Team Leader, IT
Company Name: Quantanite Bangladesh Limited
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum BSc in Computer Science/Information Technology from a reputed University/Institute
∎ Skills Required: Collaboration and Teamwork, Creative Thinking and Multitasking, Effective Business Communication Skill, Interpersonal Skills, Problem Solving Ability
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
IT Infrastructure and Network Implementation, IT Support Service, IT system support and maintenance, Server Management
Job Responsibilities:
∎ As a team leader, the incumbent needs to ensure that the information technology needs and systems of the stakeholders, including implementing database and network designs, installing and upgrading software, ensuring systems security, and troubleshooting computer issues are met to their highest satisfaction. A summary of the responsibilities are as follows:
∎ Assist Line Manager with developing work objectives and advise staff on critical issues related to system problems or client relationships.
∎ Assign and coordinate workload to team based on priorities.
∎ Identify required improvements to service delivery.
∎ Monitor the ticketing applications and provide related solutions to users..
∎ Monitor setting up computer OS, peripheral software & security measures (antivirus, firewall, active directory).
∎ Ensure System/Data security and data backup, archiving, and recovery based on policies.
∎ Investigate and resolve problems in IT management systems, security, and networks. Review security standards and procedures to ensure only authorized individuals have access to the network, data, and information.
∎ Maintain and monitor network remote access systems (e.g., dial-up and virtual private network).
∎ Monitor, investigate, and report on inappropriate access or use of information systems.
∎ Monitor resource utilization and performance of infrastructure components and ensure 24x7 service availability.
∎ Maintain records of all IT assets in a tracker and allocate assets to other departments based on policies and requirement
∎ Configure, and proactively monitor active network equipment performances and its troubleshooting, such as switches, routers, network appliances, firewalls, and Wi-Fi. Ensure all backup configurations.
∎ Maintain LAN, WLAN and WAN by keeping close liaison with ISPs. Ensure weekly and monthly connection testing.
∎ Maintain & troubleshoot Windows server, AD, and email services.
∎ Ensure proactive ‘ping’ test and ‘latency’ check of client-server/platform.
∎ Perform IT asset & accessories audit as required.
∎ Prepare accurate and timely reports & proper documentation of all processes.
Additional Requirements:
∎ Age at least 22 years
∎ Person with disability are encouraged to apply
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance, Over time allowance
∎ Festival Bonus: 2
∎ Benefits include festival bonuses, group insurance coverage, transport allowances, mobile allowances, 2 weekends, earned leave facility, employee reward and recognition programs, career growth opportunities, employee engagement activities, working with global teams.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2023
Company Information:
∎ 5 Dec 2023
∎ Quantanite Bangladesh Limited
∎ Address : Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
∎ Web : https://quantanite.com/
Category: IT/Telecommunication
: Interested and eligible candidates are requested to apply online through BDjobs.
Source: bdjobs.com
Deadline Expired on 31st Dec 2023
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