Technical Support Executive

Job Description

Title: Technical Support Executive

Company Name: Rynexus Infotech

Vacancy: 10

Age: 20 to 32 years

Location: Dhaka (Shewrapara)

Salary: Negotiable

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service
∎ Freshers are also encouraged to apply.

Published: 4 Jan 2025

Education:
∎ Bachelor of Science (BSc)

Requirements:

Additional Requirements:
∎ Age 20 to 32 years
∎ Strong Proficiency in English.
∎ You must have a strong desire to adapt to the digital world while keeping up with modern technology. It is desirable to have the will to work hard.
∎ Preference will be given to those who are willing to serve at least 3 years.
∎ Must be customer service oriented and believe in teamwork, adaptability, and initiative strong understanding of SIP technology, TDM technology, and IP Networks.
∎ Should have a proper idea about DIGITAL MARKETING and Telecommunication.
∎ Able to work under pressure without time boundaries to cover 24/7 support services.
∎ Should have good communication skills to perform technical support services. Experience in the IT industry will be preferred.

Responsibilities & Context:
∎ System logs, trace analysis, routing configuration, and Soft Switch Configuration Database backup.
∎ Comes up with innovative solutions to various technical problems and ensures that customer needs are properly defined and satisfactorily met.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Shewrapara)

Company Information:
∎ Rynexus Infotech
∎ 220/D/4/1, Taher Plaza (2nd Floor), Begum Rokeya Avenue, Shewrapara
∎ https://rynexus.com/

Address::
∎ 220/D/4/1, Taher Plaza (2nd Floor), Begum Rokeya Avenue, Shewrapara
∎ https://rynexus.com/

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Jan 2025

Category: IT/Telecommunication