Job Description

Title: Tele Sales and Tele Service Executive

Company Name: Palki Limited

Vacancy: 10

Age: 25 to 40 years

Location: Dhaka (Mohammadpur)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, IT Enabled Service, Market Research Firms, Consulting Firms, Direct Selling/Marketing Service Company, Call Center, Convention center

Published: 18 Apr 2025

Education:
∎ Bachelor/Honors, Diploma, Masters

Requirements:

Additional Requirements:
∎ Age 25 to 40 years
∎ Call Center
∎ Customer Support/ Client Service
∎ Sales
∎ Sales & Marketing
∎ Sales Executive
∎ Tele Marketing
∎ Telemarketing and direct sales
∎ Telesales
∎ Tele Service
∎ Customer Satisfaction
∎ Customer handling
∎ Skills & Expertise on:
∎ Call Center
∎ Customer Support/ Client Service
∎ Sales
∎ Sales & Marketing
∎ Sales Executive
∎ Tele Marketing
∎ Telemarketing and direct sales
∎ Telesales
∎ Tele Service
∎ Customer Satisfaction
∎ Customer handling

Responsibilities & Context:
∎ Responsible for making outbound calls and regular follow-up on leads assigned.
∎ Selling Membership over the phone and meet assigned revenue target given by the organization.
∎ Explaining the Service detail’s and how to use the packages.
∎ Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages.
∎ Providing the right customer experience.
∎ Assist customers in matchmaking services using our specialized computer systems.
∎ Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
∎ Maintain and update client profiles and databases with accuracy and attention to detail.
∎ Proactively approach potential clients to explain our services and build long-term relationships.
∎ Coordinate with team members to provide seamless matchmaking and customer support.
∎ Handle sensitive client information with confidentiality and professionalism.Employment Status: Full Time (6 days a week).
∎ Job Purpose: To focus on revenue generation & meet targets by selling online/Offline over phone to the new and existing customers and maintaining relationships effectively.
∎ Key Responsibilities:
∎ Responsible for making outbound calls and regular follow-up on leads assigned.
∎ Selling Membership over the phone and meet assigned revenue target given by the organization.
∎ Explaining the Service detail’s and how to use the packages.
∎ Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages.
∎ Providing the right customer experience.
∎ Assist customers in matchmaking services using our specialized computer systems.
∎ Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
∎ Maintain and update client profiles and databases with accuracy and attention to detail.
∎ Proactively approach potential clients to explain our services and build long-term relationships.
∎ Coordinate with team members to provide seamless matchmaking and customer support.
∎ Handle sensitive client information with confidentiality and professionalism.
∎ Employment Status: Full Time (6 days a week).
∎ Working Hours: 10am - 6pm

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Mobile bill, Performance bonus
∎ Weekly one day off (Friday),
∎ Leadership Training for future opportunities
∎ Sr. Executives will get a chance to be a Group Leader (Max 5 members) and learn leadership qualities.
∎ High growth opportunities with in the organization
∎ Yearly salary review based on performance
∎ Festival bonus after 1 year of successful completion
∎ Probation period 6 months.
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Mobile bill, Performance bonus
∎ Other Benefits:-
∎ Weekly one day off (Friday),
∎ Leadership Training for future opportunities
∎ Sr. Executives will get a chance to be a Group Leader (Max 5 members) and learn leadership qualities.
∎ High growth opportunities with in the organization
∎ Yearly salary review based on performance
∎ Festival bonus after 1 year of successful completion
∎ Probation period 6 months.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mohammadpur)

Company Information:
∎ Palki Limited
∎ 2/3 Zakir Hossain Road , Mohammadpur , Dhaka-1207
∎ http://palkimatchmaking.com

Address::
∎ 2/3 Zakir Hossain Road , Mohammadpur , Dhaka-1207
∎ http://palkimatchmaking.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Apr 2025

Category: Customer Support/Call Centre