Tele Sales Officer

Job Description

Title: Tele Sales Officer

Company Name: Bikroy.com

Vacancy: 1

Age: 18 to 25 years

Location: Dhaka

Salary: Tk. 12000 - 15000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, IT Enabled Service, Direct Selling/Marketing Service Company, Call Center, E-commerce, Online Retail Startup
∎ Freshers are also encouraged to apply.

Published: 5 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 25 years
∎ Proven experience in inbound/outbound telesales or a similar sales role is a plus.
∎ Excellent communication skills with fluency in English & Bangla.
∎ Strong persuasion and negotiation abilities.
∎ Ability to work in a fast-paced and target-driven environment.
∎ Customer-focused with a commitment to providing exceptional service.
∎ Basic computer skills and familiarity with CRM/Vicidial system.
∎ Proven experience in inbound/outbound telesales or a similar sales role is a plus.
∎ Excellent communication skills with fluency in English & Bangla.
∎ Strong persuasion and negotiation abilities.
∎ Ability to work in a fast-paced and target-driven environment.
∎ Customer-focused with a commitment to providing exceptional service.
∎ Basic computer skills and familiarity with CRM/Vicidial system.

Responsibilities & Context:
∎ Make inbound &outbound calls to prospective clients to sell products as directed.
∎ Curate potential leads for membership sales in locations outside of Dhaka through an online search and inactive user base
∎ Conduct cold calls to reach the leads and establish relationships to convert to membership prospects
∎ Guide prospects on selecting the correct membership package for optimum results and complete membership sales targets
∎ Provide telephonic support to members during the onboarding process, maintaining full compliance as per company policy
∎ Adhere to provided scripts for different topics during calls.
∎ Address customer inquiries while promoting services and products as instructed.
∎ Provide clients with accurate and detailed product information.
∎ Regularly follow up with existing and potential clients using the designated ERP system.
∎ Be target-oriented and capable of meeting assigned responsibilities to achieve daily, weekly, and monthly sales targets.
∎ Meet both personal and team qualitative and quantitative goals.
∎ In this role, you will be assigned with the following responsibilities -
∎ Make inbound &outbound calls to prospective clients to sell products as directed.
∎ Curate potential leads for membership sales in locations outside of Dhaka through an online search and inactive user base
∎ Conduct cold calls to reach the leads and establish relationships to convert to membership prospects
∎ Guide prospects on selecting the correct membership package for optimum results and complete membership sales targets
∎ Provide telephonic support to members during the onboarding process, maintaining full compliance as per company policy
∎ Adhere to provided scripts for different topics during calls.
∎ Address customer inquiries while promoting services and products as instructed.
∎ Provide clients with accurate and detailed product information.
∎ Regularly follow up with existing and potential clients using the designated ERP system.
∎ Be target-oriented and capable of meeting assigned responsibilities to achieve daily, weekly, and monthly sales targets.
∎ Meet both personal and team qualitative and quantitative goals.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Job Highlights:
∎ Female candidates with call center/customer support experience are highly encouraged to apply
∎ Freshers are encouraged to apply
∎ Female candidates with call center/customer support experience are highly encouraged to apply
∎ Freshers are encouraged to apply

Company Information:
∎ Bikroy.com
∎ Level 11, MS Center, Bir Uttam AK Khandakar Road, Mohakhali, Dhaka-1212, Bangladesh
∎ Established in 2012, Bikroy is the easiest listing platform where you can buy and sell anything, and the number one portal for entry-level and part-time jobs. Our mission is to empower lives through fast and safe buying and selling facilities for everyone, creating sustainable value for the community.

With 200+ employees with 6 offices in major cities of Bangladesh, we work continuously to enhance trade, entrepreneurship, and innovation across the country. The highlights of our portfolio include Mobiles, Electronics, Vehicles, Property, and Jobs.

Bikroy is a subsidiary of Saltside Technologies (saltside.se) which also runs ikman, the top listing platform in Sri Lanka (ikman.lk). We are backed by 3 investors - Kinnevik, Hillhouse Capital, and Brummer & Partners.

At Bikroy, we aspire to grow forward together with our talented team members. We are committed to offering career development opportunities and benefits within the framework of a diverse and inclusive work environment. We encourage creativity and strive to provide the surroundings to achieve great things at work.

Bikroy actively ensures equal participation of all genders in the workplace. We want to work with smart, passionate, and driven people who want to deliver great results. Join us and you will find plenty of opportunities, freedom, and an exciting work environment.

Address::
∎ Level 11, MS Center, Bir Uttam AK Khandakar Road, Mohakhali, Dhaka-1212, Bangladesh
∎ Established in 2012, Bikroy is the easiest listing platform where you can buy and sell anything, and the number one portal for entry-level and part-time jobs. Our mission is to empower lives through fast and safe buying and selling facilities for everyone, creating sustainable value for the community.With 200+ employees with 6 offices in major cities of Bangladesh, we work continuously to enhance trade, entrepreneurship, and innovation across the country. The highlights of our portfolio include Mobiles, Electronics, Vehicles, Property, and Jobs.Bikroy is a subsidiary of Saltside Technologies (saltside.se) which also runs ikman, the top listing platform in Sri Lanka (ikman.lk). We are backed by 3 investors - Kinnevik, Hillhouse Capital, and Brummer & Partners.At Bikroy, we aspire to grow forward together with our talented team members. We are committed to offering career development opportunities and benefits within the framework of a diverse and inclusive work environment. We encourage creativity and strive to provide the surroundings to achieve great things at work.Bikroy actively ensures equal participation of all genders in the workplace. We want to work with smart, passionate, and driven people who want to deliver great results. Join us and you will find plenty of opportunities, freedom, and an exciting work environment.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 4 Jun 2025

Category: Customer Support/Call Centre